Trải nghiệm - Review - Đánh Giá Khách sạn Phương Vy Luxury - mới nhất 4/2024

I booked this hotel through Agoda for 2 nights. They asked me when I will arrive, at what time. I answered within 2 hours but no quick response. The day before arrival they answered and said they are going to cancel my booking because I didn’t give them my check in time?? I answered again that I did and that I have proof. They replied my message within 10 minutes and said that the toilet of my room is not working but I saw there were more rooms available, same room type. They are lying! They don’t want people from Europe because they are stressed that everyone carries the virus in Europe. Be honest and don’t lie to people. We booked another hotel.

As you can probably see, this hotel doesn't have the best of reputations based on previous client feedback. First impressions - this hotel brands itself as a luxury product. The elevators aren't large enough to accommodate two people. The staff seemed to be a bunch of kids and our check in seemed to be a great inconvenience to them. Also, this is the first luxury accommodation that I've stayed in that doesn't offer breakfast and has black mould (!!!!) in its rooms. No AC in the room, just a crappy noisy little fan in the corner. There also seemed to be a non-stop party in the room next to me which made me curious as to what sort of clientele that his hotel attracts. Have stayed in hostels while travelling and wouldn't mind this sort of behaviour there but was surprised to find it in a luxury hotel (the word luxury must have been lost in translation with whoever owns this place) I would only book this place if your only other option is sleeping rough. Pay an extra 5 dollars to stay somewhere else.

Không tôn trọng khách hàng họi khách hàng dậy trong khi đang ngủ để dọn phòng. Mất lịch sự Toilet nghẹt không xử lý. Vui lòng hoàn tiền trong hnay tôi muốn đổi khách sạn trong tối nay

Chúng tôi phải đặt phòng đột ngột trong 1 đêm. Hình ảnh trông rất đẹp. Nhưng khi đến hẹp và hôi

From the outside the hotel did’nt look amazing but we thought why not give it a shot now that we have booked. The first room we got the painting was falling of the Walls. In the second room we saw a Big Salamander crawling Down the Walls and knew that was it. There was no problem checking out without consequenses.

Upon arriving to the hotel they demanded to hold my passport for the duration of our stay, which I found very alarming. This was returned upon check out in a less than ideal condition - almost like it had been wet. The room was very small with barely enough room to walk around the bed. There was mould on the ceilings and dirt all over the walls, and bugs in the corners of the ceilings. There was no air conditioning which made the stay very uncomfortable. After our first night we found our legs were covered in tiny little bites which we later found out were bed bug bites. The bedding was filled with crumbs/dirt, clearly from the previous guests. Toilet paper was not replaced when cleaning so we had to find somewhere to buy our own. There is also another place a few buildings down with the same name which makes finding this hotel hard.

Stayed here for two nights but wanted to leave straight away - on arrival there was hair all through the sheets, MOULD on the walls, dirty socks left in the room, and much more. My friend and I discovered we had also been attached by BED BUGS and had bites all over our feet. Location was poor. Only good thing about the tiny room was the view out of the window. Would not recommend anyone to stay here as the hotel made us not enjoy Da Lat.

Vệ sinh phòng không sạch, mền gối ra giường không sạch, thang máy có mùi hôi nói dọn nhưng chậm, phòng 4 người chỉ cho 2 chai suối. Có chậu hoa không có hoa đứng chơ vơ nhờ dọn cho các cháu nhỏ chơi an toàn cũng không dọn. Tóm lại rất thất vọng.

Booked here for a 2-night stay, at first I booked a Queen single room (their single room means 01 double bed, how strange!) and it said there is a Queen bed (1m6) but when I came it turned out to be a 1m4 or 1m2 double bed, too small for 2 adults to sleep. Therefore,I had to change to their double room (means 2 double beds), much bigger and spacier. This hotel located just behind the Chu grill restaurant, facing a canal, quite peaceful but yet near the centre. Just spend a 5-min walking and you will arrive the Da Lat market. Cost me 500,000VND per night (double room)