“Stayed here after moving out of other local hotel. Impressive staff is nice, helpful, attentive. Clean room and public areas (tho' when I arrived after midnight several motorbikes were parked in the lobby- gone by 8 am). Great to have in-room PC, plus one in lobby. Airconditioning in room. American and Asian breakfast options (no other meals). Good location, tho' Hanoi is so big it depends on where you want to go! We walked to good restaurants (La, for one) and shopping.
Impressive staff booked Halong Harbor cruise for us (Aquarena) which was wonderful. Also handled US $, credit cards smoothly. They also booked a great massage for us (in air conditioned spa!)
I never did get used to the hard Asian beds anywhere in Vietnam. ”