“my wife and myself stayed there as part of a tour group and i was pleasantly surprised given the hotel had afew bad reviews , but up on arrival the front staff were freindly and helpful the foyer was clean and fresh .the hotel is reasonably close to most things and the staff can always point you to the best places to go.the customer care lady called anny was absoulty wonderful freindly and helpful over the expected ... the room was very clean and furnished good .the resturant was excellent also and the quality of food and range was good and more suited to western style than other hotels i stayed in . the resturant staff i also found to be very polite ,caring and quick to serve you , again a pleasure comparted to other places.
sure the hotel isnt a 5 star or higher quality hotel and may not have a pool or gym but the level of service and food is far better than anywhere else we stayed. so im will definetly be going back there every time im in vietnam .and i highly reckomend the hotel ,sure you can find hgh star hotels but like i siad the staff here are way above normal . ”