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3. Restart the Camera
If you encounter the issue of not being able to view the camera on your phone, try applying the trick of restarting the camera. This is one of the basic and easily successful ways to troubleshoot this problem. To restart the camera, press the small reset button on the body of the device and hold it for about 10 seconds until you hear a beep from the camera.
4. Restart the Phone
Some software-related issues with the phone are common causes of errors in applications, including the inability to view the camera on the phone. Restarting the phone will be an operation to restart the system of the device, free up RAM, and fix the problem.
5. Reset the Wifi Router
Another reason you may not be able to view the camera on your phone is that your home wifi router is experiencing problems. Therefore, check if the indicator lights on the device are showing red and proceed to reset the wifi router.
6. Uninstall and reinstall the camera viewing app
If you've tried the above methods and still can't view the camera on your phone, try uninstalling and reinstalling the camera viewing app, then log back in to see if it works!
7. Update your phone's operating system
One of the reasons why the camera may not be viewable on your phone is because of an outdated operating system that isn't compatible with the camera app.
So, the best way to fix this issue is to check and update your phone's operating system.
8. Allow the camera viewing app to use 3G/4G data
Sometimes, using 3G/4G to view the camera through the phone may restrict access. If you want to use it, you need to reinstall as follows:
- For iPhone: Open Settings > select Mobile Data > scroll down to check if the app is allowed access via 3G/4G. If not, toggle the switch to ON to enable
- For Android phones: Open the camera app > press the pen icon to select Region > Choose Vietnam > press Enter to enter the software
9. Due to changes in internet service packages
The inability to view the camera via the phone is often encountered when switching to a different internet service package. Therefore, try contacting the camera installation company to reinstall the system for you!
10. Contact the installation company
Some other errors related to hardware damage due to prolonged camera use or exposure to the outdoors can also prevent you from viewing the camera via the phone. In this case, the most effective solution is to contact the installation company for assistance in checking and repairing
Above are 10 ways to fix the issue of not being able to view the camera on your phone that Mytour has shared with you. Wish you success in resolving this problem. Thank you for reading the article!
