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Hot and cold water dispenser not working is a common issue for users. Why does it happen? How to troubleshoot this problem? Let's find out the answers with Mytour in the following article!
1. Signs to identify hot and cold water dispenser not working
Most modern hot and cold water dispensers come with indicator lights to notify users whether the machine is operating or not. Therefore, if the dispenser's light is not on or if it has been turned on for 10 - 15 minutes but the water is not heating up, it indicates that the dispenser is not getting power.
2. Reasons why hot and cold water dispenser is not getting power
The hot and cold water dispenser not getting power can be due to various reasons. Among them, issues with power breakers, power cords, thermal relays, anti-shock devices, or electrical connections in the control unit... all directly affect the heating process of the appliance.
Here are 4 basic reasons that can cause the hot and cold water dispenser not to get power:
- The socket or power source has issues, or the electrical wires are damaged, preventing electricity from reaching the appliance
- The thermostat in the hot and cold water dispenser is damaged
- The circuit breaker is faulty, causing the hot and cold water dispenser not to receive power
- The thermal relay is malfunctioning
3. 5 ways to fix hot and cold water dispenser not getting power
3.1. Check the power source connected to the appliance
Hot and cold water dispenser not getting power is a common issue when the power source encounters problems such as loose sockets, damaged electrical wires, or unstable power supply.
Therefore, first, you should check if your house's power source is facing any issues. Use a voltage tester to check if the socket has electricity. If the voltage tester doesn't light up, the reason is likely due to a broken wire. In this case, you should reconnect the electrical wires to troubleshoot the issue.
Note: For safety purposes, it's advisable to turn off the main circuit breaker of your house before proceeding with checking and troubleshooting electrical issues.
3.2. Check the relay inside the hot and cold water dispenser
The relay in the hot and cold water dispenser may show signs of corrosion or wear, causing the dispenser not to heat up even when turned on. Therefore, the most effective solution is to replace the relay. Remember to turn off the main circuit breaker of your house before checking and replacing the relay to avoid electric shocks or short circuits.
3.3. Check and troubleshoot issues related to the circuit breaker
As mentioned earlier, when the circuit breaker of the hot and cold water dispenser encounters problems, it will result in the appliance not heating up. In this case, open the circuit breaker panel and use a voltage tester to check if there is electricity. If the voltage tester doesn't light up, it means the circuit breaker is faulty and needs to be replaced.
3.4. Fixing issues caused by a faulty thermostat
The thermostat and heating element are crucial components in the structure of a hot and cold water dispenser. While the heating element is responsible for heating the water in the dispenser, the thermostat assists in its efficient operation.
Therefore, when inspecting and finding that the thermostat is faulty, it's advisable to replace this component with a new one. Note that the new thermostat must be compatible with the model of the hot and cold water dispenser you are using to ensure its efficient operation.
3.5. Replace with a new hot and cold water dispenser
If your home's hot and cold water dispenser is too old or unable to fix the issue, the best solution is to replace it with a new one. Choose genuine devices with appropriate capacities according to your family's needs.
For further advice on hot and cold water dispensers, you can visit Mytour's website or contact them at the hotline number 1900 6788!
So, this article from Mytour has shared with consumers the causes and solutions when the hot and cold water dispenser is not getting power. Hopefully, you will know how to handle similar situations effectively. Thank you for following the article!
