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Since the release of the Windows 10 operating system, it has been widely embraced and used by users due to its improvements and notably its stability. However, sometimes we encounter certain errors in Windows 10 such as black screen errors, hanging during startup, or shutdown errors... One of the common issues many users face is Windows 10 not shutting down. Below is an article guiding you on how to resolve this issue when you encounter it.
How to Fix Windows 10 Not Shutting Down on PC, Laptop
Causes of Windows 10 Unable to Shut Down
The inability to shut down Win 10 may be due to issues such as: A faulty driver in your operating system, some background processes running, your computer being infected with viruses or malware (Malware)...
How to Fix Windows 10 Unable to Shut Down on PC, Laptop
Solution 1: Fixing Driver Issues
Driver errors are among the primary reasons causing your computer unable to shut down, so you need to address these Driver issues. To proceed, follow these steps:
Step 1: Right-click on the icon of This PC and select Manage
Step 2: When the Device Manager window appears, locate the faulty Driver (marked with an exclamation mark) and right-click to choose Uninstall to remove it
Step 3: After uninstalling, click on the icon of Scan for hardware changes to allow Windows to scan and detect any missing Drivers
The process of downloading and installing new Drivers will occur automatically through Windows Update, so you can rest assured that the issue has been resolved. Besides,
Solution 2: Disable background processes
Background processes (Processes or Services) running in the background are also a common cause of computers not being able to shut down, so to ensure a smooth shutdown process, you should close any background programs.
Step 1: Open the Run dialog by pressing the Windows + R key combination and enter the command msconfig.
Step 2: When the System Configuration window appears, select the Services tab
Step 3: Check the box for Hide all Microsoft Services. Here, turn off any unnecessary background programs and press Apply to save
Step 4: Next, open Task Manager by right-clicking on the taskbar and selecting Task Manager or using the shortcut Ctrl + Shift + Esc.
Step 5: In the Task Manager window, select the Services tab and right-click on the application you deem unnecessary and press Stop to disable it
Solution 3: Shut down Windows 10 using a command in Command Prompt
Step 1: Right-click on the Start icon in the bottom-left corner of the screen and select Command Prompt (Admin) to open the Command Prompt window
Step 2: In the Command Prompt interface, type the command shutdown /s /f /t 0 and press Enter. Your computer will automatically shut down immediately
Solution 4: Use specialized software to scan for Malware
Step 2: Open the Power Options window and click on Choose what the power buttons do from the left-hand menu.
Step 3: Click on “Change settings that are currently unavailable” option.
Step 4: Scroll down to Shutdown settings, uncheck the option Turn on fast startup (Recommended), and press Save changes to save the modifications.
This is a guide to fix the issue of unable to shut down Windows 10 on your computer or laptop. If you have tried the above methods but still cannot resolve it, your Windows 10 version might be encountering errors. The final solution at this point is to reinstall your current Windows 10 version. Additionally, if you want Windows 10 to boot faster, follow the steps for quick Windows 10 startup as instructed by Mytour to help speed up the access to Windows 10.
