Shortly after its release, Windows 11 was hit by a serious blue screen error. Microsoft has also confirmed this error and identified the potential cause as certain Intel Smart Sound Technology (SST) drivers.
Guide to fixing blue screen errors on Windows 11
Method 1. Run CHKDSK.
Method 2. Disable Google Update service.
Method 3. Fix corrupted files.
Method 4. Update system drivers.
Method 5. Run SFC.
How to Fix Windows 11 Blue Screen Errors
Method 1: Run CHKDSK
By running CHKDSK to verify if the file system is corrupted and simultaneously resolve these issues to fix Windows 11 blue screen errors as well as DPC WATCHDOG errors.
Step 1: To begin, open Command Prompt with Admin privileges by typing cmd in the Search bar on the Start Menu. Right-click on it from the search results and choose Run as administrator.
Step 2: In the Command Prompt window, enter the following command and press Enter:
chkdsk /r
This command will scan the system to search for errors and fix them.
Step 3: Next, restart your computer and check if the Windows 11 blue screen error still occurs.
Method 2: Disable Google Update service
Step 1: Open the Run window by pressing Windows + R.
Step 2: Next, type msconfig into the box and press Enter. This action opens the System Configuration window.
Step 3: On the window displayed, click on the Services tab and uncheck the box next to Google Update Service then click Apply =>OK.
Step 4: Restart your system to apply the changes. At this point, check whether the Windows 11 blue screen error persists.
Method 3: Fixing corrupt files
System files that are corrupted, damaged, or missing can also be the cause of Windows 11 blue screen errors and various other system issues. To fix Windows 11 blue screen errors, the solution is to run SFC to scan and repair these corrupted or damaged files.
Step 1: Type cmd in the Search box on the Start Menu, right-click on it from the search results and select Command Prompt (Admin).
Step 2: In the Command Prompt window, enter the following command and press Enter:
Follow the steps below:
Step 1: Open the Settings window by pressing Windows + I, then find and click on Windows Update => Check for updates.
Step 2: Type Device Manager in the Search box on the Start menu, then click to open Device Manager window from the search results displayed on the screen.
Step 3: Locate and expand the Human Interface Devices section, then scroll down the list and check for error icons, which are yellow exclamation point warning symbols.
Step 4: If you notice a driver with this icon, right-click on it and select Update Driver to update to the latest driver version and fix the error.
Step 5: Click on Search automatically for updated driver software to allow Windows to automatically search for and update system drivers.
Step 6: Next, proceed to update the GPU driver. To do this, expand the Display adapters section, find and right-click on the graphics card, then select Update driver.
Step 7: Finally, restart your computer and check if the same error persists.
Alternatively, you can refer to the guide on updating Win 11 Drivers shared here and follow along.
- Read more: How to update drivers in Windows 11
Method 5: Run SFC
Step 1: Open Command Prompt as an Administrator by typing cmd in the Search box on the Start Menu, right-click on it from the search results, and choose Run as administrator.
Step 2: Next, enter the following command and press Enter:
DISM /online /cleanup-image /restorehealth
Step 3: Wait until the command finishes running, this process may take some time depending on your system configuration. Then run the following command and press Enter:
sfc /scannow
Step 4: Finally, restart your computer and check if the Windows 11 blue screen error has been resolved.
Alternatively, if your hard drive is corrupted, you can use the method to Format the hard drive on Windows 11 here to fix this blue screen error.
- Explore more: How to format hard drive on Windows 11
We hope that the solutions provided by Mytour on fixing Windows 11 blue screen errors here will help you resolve this annoying issue. Also, don't forget to share your thoughts with Mytour in the comments section below the article.