6 common Zalo bugs and highly efficient solutions you shouldn't ignore

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Zalo is a popular messaging and calling app in Vietnam. Besides, it also provides features such as sharing photos, videos, and many other diverse and rich features. However, sometimes Zalo annoys users a lot because of silly errors. This article will share with you 6 common Zalo glitches and how to fix them.

1. Unable to send messages or make calls

2. Temporary account suspension

3. Unable to upload photos or new status

4. Image display issue

5. Not receiving notifications from Zalo

6. Unable to connect to Zalo account

John Doe

3 days ago

1. Unable to send messages or make calls

Method 1: Error 506 or 704 may prevent you from sending messages and making calls to your friends. To fix it, you can turn off and then turn on Wi-Fi or mobile data by swiping down from the top right corner of the screen. Here, you can turn off and then turn on Wi-Fi or mobile data.

Method 2: You can try deleting unnecessary photos, files, and apps to free up memory. Note that you need to clear everything in the Recently Deleted folder as well.

2. Temporary account suspension

This error occurs when you violate Zalo's regulations, sometimes unintentionally, but it will result in temporary account suspension. With this issue, you can only register another account to use, contact Zalo support team, fill in your information, and click Send.

Zalo support team

3. Unable to upload photos or new status

For this error, try logging out of your account, logging back in, and then try uploading photos or updating a new status. Tap on the profile icon at the bottom right of the screen > Select the gear icon at the top right corner > Tap Log out and then log back in.

4. Image display issue

Method 1: This error is quite similar to the issue described in error 1 above, mainly due to weak network connection to your phone. Try toggling the Wi-Fi, data connection, or switching to a new network and see if it works.

Method 2: Logging out of your account and then logging back in is also a good way to fix the image display issue. Tap on the profile icon at the bottom right of the screen > Select the gear icon > Tap Log out and then log back in to check.

5. Not receiving notifications from Zalo

Sometimes you might accidentally disable notifications from Zalo. So, access Settings in Zalo > Go to Notifications section > Here, enable all notifications to ensure you receive notifications from Zalo.

6. Unable to connect to Zalo account

The main reasons for encountering the error of being unable to connect to your Zalo account are your device not being connected to the internet, Wi-Fi issues, low device storage, poor network signal. Check similar to the methods above, if it doesn't work, the best way is to contact Zalo support team.

Zalo Support Team

So, I've shared 6 common Zalo errors and how to fix them with everyone. Hope the article helps you out. If you find it helpful, don't hesitate to share and comment below for more discussion.

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Frequently Asked Questions

What are some common reasons for Zalo account suspension?

Temporary account suspension on Zalo typically occurs due to unintentional violations of the app's regulations. To resolve this issue, users must create a new account or contact the Zalo support team to rectify the situation.

How can I resolve issues with sending messages or making calls on Zalo?

If you encounter issues like error 506 or 704 while using Zalo, you can resolve it by turning off and on your Wi-Fi or mobile data. Alternatively, freeing up memory by deleting unnecessary files may also help.

What steps should I take if I'm not receiving notifications from Zalo?

To receive notifications from Zalo, first check that notifications are enabled. Go to Zalo's Settings, then to the Notifications section, and ensure all notifications are turned on to stay updated.

How can I fix the issue of not being able to upload photos on Zalo?

If you can't upload photos or update your status on Zalo, try logging out of your account and logging back in. This simple action often resolves temporary glitches in the app.

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