Buzz
Troubleshooting tips for fixing Crunchyroll errors and black screens in Chrome
Key Considerations
1. Update Google Chrome: Navigate to '⋮' → 'Settings' → 'About Chrome' and install available updates.
2. Disable Extensions: Visit '⋮' → 'Settings' → 'Extensions' and toggle off all extensions.
Update Google Chrome for Better Performance
Ensure Your Google Chrome Browser Is Up-to-Date. Updates often contain crucial bug fixes. If automatic updates are disabled, you can manually update Chrome. After updating, refresh Crunchyroll to load it properly. Follow these steps to update:
- Click ⋮ in the top-right corner.
- Choose Settings.
- Select About Chrome from the left panel.
- Any available updates will start downloading automatically.
- Click Relaunch to restart Chrome.
Disable Browser Extensions
Deactivate Any Active Browser Extensions. Some extensions might disrupt Crunchyroll's functionality. If you have numerous third-party extensions installed, disable them. Then, refresh Crunchyroll to load it properly. Follow these steps:
- Click ⋮ in the top-right corner.
- Select Settings.
- Go to Extensions.
- Toggle off all extensions.
Clear Your Browser Cache
Purge Your Browser Cache to Erase Stored Data. An overloaded cache can impede your browser's performance. Fortunately, clearing it is a breeze. Once done, refresh Crunchyroll to reload it. Follow these steps:
- Click ⋮ in the top-right corner.
- Select Settings.
- Go to Privacy and security.
- Choose Clear browsing data.
- Tick the boxes for Cached images and files and Cookies and other site data.
- If other boxes are checked, uncheck them.
- Click Clear data.
Enable Pop-up Permissions.
Adjust Your Settings to Allow Pop-ups. Google Chrome typically blocks pop-ups, but you may need to permit them for Crunchyroll. After granting permission, refresh Crunchyroll to reload it. Follow these steps:
- Click ⋮ in the top-right corner.
- Select Settings.
- Go to Privacy and security.
- Choose Site settings.
- Click Pop-ups and redirects.
- Click Add next to Allowed to send pop-ups and use redirects.
- Enter https://www.crunchyroll.com/ in the field.
- Click Add.
Verify Your Internet Connection.
Confirm You're Connected to the Internet. Whether via Ethernet or Wi-Fi, ensure your network is active. A faulty connection could be causing Crunchyroll issues. Troubleshoot, then refresh Crunchyroll to reload it.
Monitor DownDetector.
Check DownDetector to Verify Crunchyroll's Status. If Crunchyroll is experiencing issues, DownDetector provides real-time reports. View recent outages and their status. If there are reported problems, wait for internal server fixes before resuming Crunchyroll viewing.
Restore Google Chrome.
Restore Google Chrome to Default Settings. Adjustments to Chrome settings might have inadvertently affected Crunchyroll. Restore Chrome's settings to default, then refresh Crunchyroll to reload. Follow these steps:
- Click ⋮ in the top-right corner.
- Choose Settings.
- Select Reset settings.
- Click Restore settings to their original defaults.
- Click Reset settings again.
