7 Effective Ways to Recover Deleted or Lost Zalo Messages on Phone

If you accidentally delete important work messages or memories on Zalo and are struggling to recover them, worry not. Did you know that Zalo has a fascinating data backup feature? In this article, Mytour Blog will guide you through various methods to recover Zalo messages on any device, addressing various scenarios in meticulous detail.

How to Retrieve Deleted Zalo Messages on iPhone

Firstly, Mytour introduces a method to retrieve deleted Zalo messages on iPhone. To perform this process, your phone needs to meet the following criteria.

Prerequisites

Ensure that your iPhone is connected to the Internet through either Wi-Fi or mobile data before initiating the process to recover Zalo messages. Additionally, within the Zalo app, make sure you have activated the backup or auto-backup process beforehand.

Recovery Procedure

To execute the Zalo message recovery on iPhone, follow these steps:

Step 1: Log in to your Zalo account on your iPhone. Then, tap on the 'Add (three dots)' icon at the bottom right corner of the screen and click on the 'Settings' section.

Step 2: Next, select the Messages option and then choose Backup and Restore.

Step 3: At this point, a notification will appear on the screen. Here, you can recover deleted Zalo messages by selecting Recover messages and the most recent time stamp when you backed up your data. If you are sure you want to recover, press 'Recover messages'.

Step 4: After completing the recovery process, the application will display a notification indicating the successful recovery. Simply press 'Continue'. Finally, exit the application and reopen it to see the recovered messages.

Recover deleted Zalo messages on Android (Samsung, Oppo, Xiaomi phones)

In addition to iPhones, many consumers opt for Android-based phones, including popular brands like Samsung, Oppo, Xiaomi, etc. If you want to recover deleted messages on an Android device, consider the following conditions and steps:

Conditions

A specific condition for recovering deleted Zalo messages is that you must have previously backed up your messages. The specific process for backing up Zalo messages is as follows:

Step 1: After logging into Zalo on your phone, press the 'Plus' icon at the bottom right of the screen, then select 'Settings' (gear icon).

Step 2: In the settings section, choose 'Messages,' then scroll down and select 'Backup and sync messages' and press the round button to activate this feature.

Step 3: Next, the app will prompt you to enter a password for the backup. After completing this step, the app will proceed to back up your data.

Restoration Method

After successfully backing up your messages, proceed with the following steps to restore Zalo messages on your Android device.

• Step 1: Log in to your personal Zalo account. Subsequently, you will receive a notification asking whether you want to restore old messages with the Zalo message backup on your previous device. Click Agree to proceed with restoring Zalo messages.
• Step 2: You need to
  accurately enter the password of the Zalo message backup set on the previous device.
• Step 3: If at this point you don't want to back up at that time, you can click Skip. Later, when you need to back up, access the Backup and Sync Messages section. Then, turn on this feature and enter the password to restore Zalo messages.

Recover Deleted Zalo Messages on PC and Laptop

If you use a PC or laptop more frequently and want to retrieve deleted messages on these devices, you need to go through the process of backing up and recovering messages. 

Here's how to back up Zalo messages on PC and Laptop: 

• Step 1: After opening the Zalo app on your computer, log in to the personal account from which you want to recover messages.
• Step 2: Next, click on the gear icon Settings in the bottom left corner of the screen and find the Storage section. Here, select Export Data.

• Step 3: In the Export Data window, you will see content options to choose from. Click on the items you want to back up, such as images, messages, videos, and files. Along with these contents are detailed storage capacities for backup. 
• Step 4: Click Change to select the storage location for the folders you want Zalo to back up on your computer.
• Step 5: Finally, select Export Data to initiate the backup process.

• Step 6: After waiting for the data export process to finish, click Close.
• Step 7: All your data is compressed into a file named backup_zalo_date of backup.Zip and is stored on your computer. Additionally, you can upload this file to the cloud and download it whenever needed.

Retrieve Messages on PC and Laptop

• Step 1: Click on Settings (gear icon) in the bottom left corner of the screen and find the Storage section. Here, select Import Data.
• Step 2: Next, in the Import Data and media messages window, click the Choose File button, then locate the data file you previously backed up.
• Step 3: Finally, press the Import Data button. The speed of the Zalo message recovery process on the computer will depend on the total capacity of the file you backed up earlier. After this process is complete, click Close to finish. 

Recover Zalo Messages Deleted Long Ago without Backup

Above, Mytour has guided you on how to recover Zalo messages in case you have backed up your data. However, what if you haven't backed up? Don't worry, here's how to retrieve messages on Zalo even without a backup.

• Step 1: When you need to recover deleted Zalo messages, access the Zalo app on your computer and log in.
• Step 2: In the app interface, click on Settings (gear icon) in the bottom left corner, select Log out.
• Step 3: Now, a window will appear with the content 'Do you want to log out of Zalo?' Click on Log out to proceed.

• Step 4: Next, access My Computer and locate the Zalo app folder or press the Windows + R key combination and enter the path: C:\Users\DeviceName\AppData\Local\ZaloPC. You will find a folder named 148440740516187571. This folder allows you to recover Zalo messages without a backup. Select this folder, press Ctrl + C to copy the folder.
• Step 5: Return to the Zalo app; now, a confirmation dialog Replace or Skip Files will appear on your computer screen. Click on replace files with this folder. After clicking, your lost valid messages will be automatically restored once you log in to Zalo.
• Step 6: Wait for the system to perform data recovery for you. Finally, restart the Zalo app and click Continue to complete this process.

How to Recover Zalo Messages When Switching to a New Phone

Are you planning to buy a new phone or unfortunately lost your regularly used device? Do you still want your previous Zalo messages to be backed up and transferred intact to the new device? Here's a guide on how to recover Zalo messages when changing phones that you can refer to.

• Step 1: Log in to your personal Zalo account on the new device.
• Step 2: Click on the gear icon at the bottom left corner of the screen. 
• Step 3: In the Settings section, click on Messages. Next, select Backup and Advanced Restore.
• Step 4: Then, click on restore messages.
• Step 5: Here, choose the old backup version in your account and click restore messages. Finally, select Continue to complete the message recovery process. At this point, all messages from the previous backup on the old device will be fully available on your new device.

How to Recover Hidden Zalo Messages

Here's another method to recover Zalo messages that you may not know. This approach applies to messages that you've previously hidden, keeping them away from others' sight. Unlike deleted messages, recovering hidden Zalo messages is straightforward with the following simple steps:

• Step 1: Firstly, in the search bar on the Zalo app, enter the name of the conversation that was hidden. Alternatively, you can also enter the pre-set PIN for the conversation.
• Step 2: Click on the conversation you want to review.
• Step 3: Now, you need to enter the PIN if you previously searched by entering the conversation name. Next, click on Unhide conversation, then click Yes to confirm and review the previously hidden conversation. 

Software for Recovering Deleted Zalo Messages

The last method to recover Zalo messages that Mytour wants to introduce to you is using supportive software. Currently, there are many software options on the market with the ability to quickly recover deleted messages on Zalo, such as:

PhoneRescue by iMobile

PhoneRescue by iMobile is favored by many users for its fast processing speed and effective operation. Additionally, the software boasts high security measures and a user-friendly interface.

Tenorshare iPhone Data Recovery

Among the data recovery software, Tenorshare iPhone Data Recovery is undoubtedly a significant omission. The software not only helps recover users' messages on Zalo but also aids in retrieving all lost data.

WonderShare Dr.Fone for iOS

WonderShare Dr.Fone for iOS is currently rated as the most comprehensive data recovery software. Alongside its ability to recover messages on the Zalo app, the software assists users in seamlessly retrieving all data from the device.

Here, Mytour has shared with you quick and easy methods to recover Zalo messages on any device. Hopefully, through this article, you've been able to retrieve important messages that were accidentally deleted. Also, don't forget to visit Mytour regularly to stay updated on various interesting knowledge in different aspects of daily life.