Beforehand, the situation of Zalo not updating the news feed prevented many from updating essential news on the app. However, it became worse when Zalo's servers crashed, encountered errors, and had no connectivity, leaving many in confusion about accessing Zalo during these times.
Accessing Zalo Amidst Crashes, Errors, or No Connectivity
Note : The issue of Zalo crashing, encountering errors, and having no connectivity preventing users from accessing and using features on the app originated from server malfunctions on September 23, 2018. Currently, the login issues have been resolved to avoid the recurrence of Zalo crashes, errors, and no connectivity.
* Accessing Zalo Amidst Errors or No Connectivity
1. Resetting Date and Time on Your Phone
Specifically, for this option, you need to turn off, remove the automatic time update feature usually pre-activated on each device.
Step 1 : Go to the Settings app from the phone's home screen, and select the Additional Settings option as shown below.
For some other Android devices, you may need to access the Date & Time section from the device's settings screen.
Step 2 : Here, to access Zalo when Zalo crashes, encounters errors, or has no connectivity, we will continue to select the Date & Time option, then turn off the automatic Date & Time feature (or automatic time zone).
- For iPhone devices, access the General Settings section and choose the Date and Time feature to turn off the automatic time zone on your phone.
2. Perform Network Connection Check
This is the option where you need to check if the Wi-Fi connection on your phone is stable to easily log in to Zalo without errors and fix the no connectivity issue on Zalo.
Step 1 : From the phone's home screen, continue to select the Settings app. Here, select the Wi-Fi connection option from this settings screen.
Step 2 : Now, press connect to the Wi-Fi network you are using, then select Forget Network to remove this network connection.
For some Android mobile devices, you will need to press and hold this network icon and choose Forget Network.
Step 3 : Re-login to this Wi-Fi network to check if the Wi-Fi connection is stable.
Step 4 : Access the Zalo app to see if we have resolved the Zalo no connectivity issue.
3. Uninstall and Reinstall the Latest Zalo Version
The next solution to help you access Zalo when Zalo crashes, encounters errors, or has no connectivity is to install the latest version of Zalo for Android or iPhone on your mobile device from here:
+ Download Zalo for Android.
+ Download Zalo for iPhone.
This article explores ways to access Zalo when it crashes, encounters errors, or has no connectivity. While these may not be truly effective measures to access the app, they are options to consider for temporary access and communication with friends, family, and partners when needed.
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In addition, for those who have updated to the latest version of Zalo, there are many new features to explore, including the option to book a Taxi through Zalo on your phone. This allows you to experience this upcoming Zalo feature early, providing a more convenient transportation option.