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Most Accurate Ahamove Hotline NumberHow to Contact Ahamove Driver Support Hotline for Free
Below is the Ahamove hotline number for drivers and other contact methods:
- Website: https://ahamove.com/
- Email: [email protected]
- Facebook Fanpage: https://www.facebook.com/AhaMoveVietNam
- Ho Chi Minh City Office: Ground floor of Rivera Park building, 7/28 Thanh Thai, Ward 14, District 10.
- Hanoi Office: 9th floor of Mipec building, 229 Tay Son, Ngã Tu Sở Ward, Dong Da District.
Guide on How to Call Ahamove Hotline
When calling the Ahamove hotline, to select the appropriate support option, press the numbers based on the function keys below.
Choose the appropriate region:
- Press key 1: Select the area in Hanoi
- Press key 2: Select the area in Ho Chi Minh City
- Press key 3: Select the area in other provinces and cities
Choose the supported services:
- Press key 1: Get support for 2H, HUB, and e-commerce services.
- Press key 2: When you need support for order cancellation and other services.
- Press key 3: Get support for order issues and other services.
- Press key 4: Get support for account-related incidents.
- Press key 5: When you want support for other issues.
The hotline fee for calling Ahamove is 1,000 VND/minute and is available for customer support from 8:00 AM to 9:30 PM every day. Especially, Ahamove hotline supports services to customers even on holidays and Tet.Ahamove hotline supports services to customers even on holidays and Tet, with a call fee of 1,000 VND/minute from 8:00 AM to 9:30 PM every day.When reaching out to Ahamove, you'll receive personalized advice on delivery services and order information.Discover straightforward ways to connect with Ahamove's hotline. Gain insights into efficient and prompt order inquiries.Simple Alternatives to Reach Ahamove Hotline
Aside from directly calling Ahamove's hotline, here are easy ways to get in touch. Ensure effective and quick communication with Ahamove.
Engage with Ahamove's Livechat
If you can't connect to Ahamove's hotline due to high demand, send a direct message to Ahamove's official website. Receive free guidance and support for Ahamove's services.
In addition, Ahamove's official website offers useful customer support features such as customer information, recruitment details, Ahamove's service pricing, detailed delivery booking information, and more.
Contact Ahamove via Fanpage
AhaMove Vietnam's Fanpage provides customers with important information, including policies, programs, and new activities offered by Ahamove. Simply visit Facebook and search for Ahamove. The verified AhaMove page with a blue checkmark is the official fanpage. You can send direct messages to receive assistance from the team.
Moreover, Ahamove has dedicated groups to support drivers working with Ahamove. These groups aim to provide essential information and skills for drivers. Ahamove has two driver support groups: Ahamove Partner Community in the southern region and Ahamove Partner Community in the northern region.
Submit Complaints to Ahamove's Hotline via Email
To file a complaint with Ahamove, you can directly contact the Ahamove hotline at 1900.54.54.11. Additionally, you can submit complaints via Email or visit the offices in Hanoi and Ho Chi Minh City in person.
Specific timeframes for addressing complaints are as follows:
- Ahamove resolves customer complaints within a maximum of 7 days from the date of request.
- For exceptionally complex cases, Ahamove will address them within a maximum of 2 months.
Cases where Ahamove will handle complaint resolutions include:
- Issues of damage or loss of goods during transportation. The driver captures and records all details, which are then sent to the customer care department via the Ahamove hotline. The department reviews the case and contacts the customer. Additionally, it reports to Ahamove for customer compensation.
- Complaints about the attitude of customer support staff,...
Call for Support on the Ahamove App
The Ahamove app offers users various intelligent features, allowing quick support from Ahamove. Download the app and take advantage of its provided conveniences. Some features the Ahamove app offers include: Shopping, placing delivery orders, order management,... Here are the steps for you to submit support requests on the Ahamove app:
Step 1: First, log in to the Ahamove app on your mobile phone. Then, tap on the three-line icon located on the top left of the screen.
Step 2: Tap on the Help section.
Step 3: Next, tap on Submit Help Request.
Step 4: Now, choose the issue you need help with and provide more details about your problem. If you wish, you can upload illustrative images, then press Submit Request. Ahamove staff will receive the information and respond to you as quickly as possible.
Here are the details about Ahamove's hotline for drivers provided by Mytour. Knowing Ahamove's hotline for driver support will help you get the best assistance. If you want to learn more about Ahamove's driver hotline, feel free to comment below.
