Apple acknowledges repair requests for iPhones previously serviced with non-genuine batteries.

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Ngày cập nhật gần nhất: 15/3/2026

With a change in its longstanding policy, Apple appears to be repairing iPhones that have had non-genuine batteries replaced at Genius Bars and authorized service providers. This contrasts with its previous stance of refusing to service iPhones with third-party batteries.

According to MacRumors, they have seen a copy of Apple's internal memo regarding this change. If the repair does not involve the battery, Apple will now overlook the battery issue and proceed as usual. If battery replacement is necessary, Apple will replace it with a genuine battery at the standard fee. If the iPhone's battery adhesive strips are missing or if the battery is glued in, Apple technicians are allowed to replace the entire iPhone with the battery replacement cost, depending on their discretion. Signs that an iPhone battery needs replacement include failure to charge or swollen battery; you can check for swollen iPhone batteries to see if your device is affected.

In 2018, Apple stated that it had replaced 11 million iPhone batteries. This was the result of the company's year-long $29 battery replacement program, a move to compensate for actions that slowed down older iPhones to balance performance and battery lifespan. Some speculate that many who had non-genuine batteries replaced are now moving to Genius Bar repairs, or perhaps Apple is becoming increasingly flexible. Ultimately, last month, the company declared that iPhones with third-party screen repairs would no longer void warranty.

To date, Apple has not provided any information about this policy change, but 9to5Mac reports that employees and government officials in France (where the news first leaked) have expressed concerns about the handling of non-genuine batteries increasing safety risks.

Many iPhone users experience issues with their devices not charging properly. If you're encountering this problem, refer to the troubleshooting guide on how to fix iPhone not charging issues.

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Frequently Asked Questions

What recent policy changes has Apple made regarding iPhone battery repairs?

Apple has recently updated its policy to allow repairs of iPhones with non-genuine batteries at Genius Bars and authorized service providers. This is a significant change from their previous stance of refusing service for such devices.

Will Apple replace a non-genuine battery with a genuine one during repairs?

Yes, if an iPhone requires a battery replacement, Apple will replace the non-genuine battery with a genuine one at the standard fee, ensuring quality and safety in their services.

What signs indicate that an iPhone battery needs to be replaced?

Signs that an iPhone battery may need replacement include failure to charge, a swollen battery, or if the battery adhesive strips are missing. Users should check for these signs to determine battery health.

How does Apple's change in battery repair policy affect warranty coverage?

Apple's new policy states that having third-party battery replacements will not void warranty coverage, aligning with their recent shift to accommodate users who have opted for non-genuine repairs.

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