Apple addresses Face ID loss during unauthorized iPhone 13 screen repairs

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Ngày cập nhật gần nhất: 15/4/2026

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Apple resolves iPhone 13 Face ID recognition issue during screen replacement

Shortly after the launch of iPhone 13, iFixit found that Face ID functionality would be disabled if the screen is replaced at unauthorized third-party stores not authorized by Apple. However, recent reports from The Verge suggest that Apple is currently rolling out and will soon release a software update to fix this issue on iPhone 13.

Discovered by iFixit, replacing the screen of the iPhone 13 at unauthorized non-official stores may lead to Face ID malfunctioning and not functioning properly, unless the chip is transferred from the original screen to the new one. However, this process is complex and requires high technical expertise and specialized tools.

Apple resolves iPhone 13 Face ID recognition issue during screen replacement

In response to the strong reactions from unauthorized third-party stores, Apple, in conversation with The Verge, revealed that the company is planning to release a software update that does not necessitate technicians to transfer the chip from the original screen to enable Face ID after replacing the iPhone 13 screen.

It is currently uncertain when Apple will release the software update to address the issue for iPhone 13 users. Debates surrounding the malfunctioning of Face ID functionality when replacing iPhone 13 screens from non-Apple authorized stores are still ongoing on technology forums.

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