Apple discontinues repair services for Apple Watch series 6 and above models

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Ngày cập nhật gần nhất: 15/4/2026

A few days ago, Apple temporarily halted sales of its newest Apple Watch models, including Series 9 and Ultra 2, in the US. This is related to a patent dispute over blood oxygen level monitoring technology.

Following the ban, the company is not allowed to import Apple Watches equipped with blood oxygen sensors into the US from overseas, where they are manufactured. This ban came into effect on December 21 on their website and will affect retail stores on December 24.

Apple ceases repair services for Apple Watch series 6 and above models

Additionally, the ban also prevents Apple from repairing Apple Watch devices no longer under warranty in the US after December 25, 2023. Instead of repairing a single component, Apple Watch repairs often involve replacing a faulty part.

Apple shared a memo this week to notify retailers about this news. Bloomberg shared some excerpts from the memo: “Product replacement programs are not available in the US for watches below: 6 and above, Apple Watch Ultra and above”.

Therefore, any Apple Watch with a blood oxygen sensor that is out of warranty, including Apple Watch Ultra and Series 6 models and above, will not receive repair services from the company. Users who damage their Apple Watches will have to wait for repairs until this ban expires.

For these product lines, customers will only receive support for software-related issues, such as resetting the operating system, and cannot request hardware component replacements from the manufacturer.

Read more: 5 most anticipated Apple products in 2024: New iPhone, Apple Watch X, iPad Pro OLED,...

Frequently Asked Questions

Why has Apple halted sales of its new Apple Watch models in the US?

Apple has temporarily halted sales of its newest Apple Watch models due to a patent dispute concerning blood oxygen level monitoring technology. This ban prevents the import of Apple Watches with blood oxygen sensors from overseas manufacturers.

What repairs will Apple cease for Apple Watch models after December 25, 2023?

After December 25, 2023, Apple will cease repair services for Apple Watch Series 6 and above models that are out of warranty. This includes any devices with a blood oxygen sensor, as they will not receive hardware component replacements.

What options do users have if their Apple Watch requires repair after the ban?

If an Apple Watch requires repair after the ban, users will have to wait until the ban expires for hardware repairs. In the meantime, Apple will only provide support for software-related issues, such as resetting the operating system.

What are the implications for Apple Watch models below Series 6 during the ban?

During the ban, Apple Watch models below Series 6 will not be eligible for repair or replacement programs in the US. This restriction applies only to devices equipped with blood oxygen sensors and out of warranty.

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