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After completing ticket purchase, unexpected situations may arise preventing air travelers from continuing their journey, such as health issues, sudden work schedule changes, or family matters.
Meanwhile, airline ticket prices are often relatively high compared to other modes of transportation, making their cancellation quite wasteful. So, how can you sell or transfer airline tickets, and what are the regulations of each airline?
Airline Change Information Fees
Airline Change Information Fees
Regulations on ticket transfer and name change at Vietnam Airlines
Guidelines for ticket transfer and name change at Vietjet Air
Passengers who book Vietjet Air flights but are unable to make the trip can completely transfer the ticket under the following conditions:
For Promotion tickets: Passengers can change the flight date, itinerary, flight, and ticket class with applicable fare and change fees as per the airline's regulations. However, passengers are not allowed to change the passenger's name. If you have purchased a ticket and cannot arrange to travel, your ticket will be canceled.
For Eco and Skyboss ticket classes, the airline allows changes to all services, including passenger names. However, a change fee will apply according to the regulations. Skyboss class only incurs a name change fee; other services can be changed for free.
Regulations for ticket transfer and name change at Pacific Airlines
All ticket classes of the Jetstar Pacific Airlines can facilitate changes to passenger names, flight dates, and routes within the specified time frame set by the airline.
However, similar to other airlines, passengers are subject to change fees and fare differences for each type of service they wish to modify. For each class, the regulations for ticket transfer and name change at Pacific Airlines vary, and you can refer to the detailed table below:
|
Service Class |
Economy |
Flexi |
Optimal |
Business |
Business Optimal |
|---|---|---|---|---|---|
|
Flight Date |
Fee applies |
Free |
Free |
Fee applies |
Free |
|
Departure/ Destination |
Not allowed |
Not allowed |
Free |
Free |
Fee applies |
|
Passenger Name |
Fee applies |
Free |
Free |
Free |
Free |
Regulations for ticket transfer and name change at Pacific Airlines
To modify desired services, passengers can do so before the check-in counter opens at the original Jetstar booking location (e.g., website, ticket office, customer service center). Customer requests will be processed after completing the change fee and fare difference payment (if any) at that time.
Regulations for ticket transfer and name change at Bamboo Airways
Bamboo Airways currently offers 3 ticket classes for passengers to choose from: Bamboo Eco, flexible Bamboo Plus, and Bamboo Business class.
In this regard, Eco class tickets will not be subject to name changes, while the other two classes are allowed to change passenger names with applicable fees as per regulations.
Important notes on name changes and ticket transfers for flights
Another crucial note is that all airlines in Vietnam stipulate that passenger changes must be completed at least 3 hours before departure.
After this period, if you do not follow the booked schedule, the ticket will be canceled, and no refund will be provided.
Name change and ticket transfer for flights
Methods for ticket transfer, passengers can contact ticket transfer through 4 information channels:
- Change via hotline: Refer to the detailed phone numbers of airlines here. Passengers wishing to transfer tickets must use the phone number used to book the flight to contact the hotline, provide personal information and the information of the transferred passenger, and notify the airline for payment.
- Through email: Passengers send an email to the airline's address, along with the content of changing the name from the old passenger to the new one. Attached to it are images of both sides of the ID card of the ticket buyer and the passenger receiving the transferred ticket, or a passport for international flights. Then, contact the airline's hotline to confirm the information and wait for the airline to proceed with the changes.
- Change at the airline's ticket office: Passengers wanting to transfer tickets and the passenger receiving the transferred ticket bring their ID card to the airline's office to complete the transfer procedure.
- Change through an agent: Passengers only need to provide their information and the passenger receiving the transferred ticket, transfer the ticket change fee to the agent, and the agent will complete the transfer and ticket change process for you.
We hope this article has helped clarify the regulations for ticket transfer and the procedures and fees for name changes on tickets. If you have any further questions, please contact 1900 2083 or chat with Mytour on the Facebook page: https://www.facebook.com/Mytourvn for the best assistance.
Authors: Len Ninh + Hoài Linh
Image source: Internet
