Buzz
Catering to the increasing need for cooling solutions with changing weather, a complimentary air conditioning maintenance service has been introduced in Hanoi and Ho Chi Minh City.
1. Demand for air conditioning maintenance spikes at the beginning of summer.
Addressing the rising demand for air conditioning usage in tandem with the weather, a free maintenance service for air conditioning is now available in Hanoi and Ho Chi Minh City.
Typically, during the air conditioning air filtration process, a significant amount of dust and bacteria adhere to the evaporator coil. Without timely and thorough cleaning, the unit's air filtration capability diminishes. In fact, for units without air filtration functionality, accumulated dust inside the air conditioner can pose health risks to users.
'How often should air conditioners be maintained?' is a common question for many users, not just those who have recently acquired and started using air conditioners.
According to LG's air conditioning experts, regular maintenance every 6 months ensures the 'health' of both the machine and the occupants. In reality, after a period of infrequent use, the outdoor unit of an air conditioner, if not cleaned or affected by weather and dust, may experience issues. Dry oil, insufficient gas are common problems observed by technicians during air conditioner maintenance for households. If these issues occur, the cooling time prolongs, and energy consumption significantly increases.
Recognizing the increasing demand for device protection and consumer health care, air conditioner manufacturers are now paying more attention to post-sales care activities. In 2018, LG continues its annual 'Free Air Conditioning Maintenance' program due to positive feedback from customers after using the service. This is also one of the after-sales services widely embraced by a large number of customers.
This year, LG's free maintenance program is implemented in two cities, Hanoi and Ho Chi Minh City, from April 15 to May 6, 2018. LG customers participating in the program only need to call the toll-free hotline: 18001503 to register from April 8, 2018.
LG's free maintenance service applies to all air conditioner products within warranty or expired warranty. Customers will be completely free of maintenance costs, air conditioner cleaning, gas replacement, and free labor for repair in case of damage and component replacement. Additionally, company staff will take extra time to advise customers on using smart features for optimal device performance while still saving energy efficiently.
