Buzz
On certain Audi Q2 vehicles manufactured during a specific timeframe, the plastic side panel (exterior decorative panel on the C-pillar) may partially detach from the car. In the worst-case scenario, this decorative panel could fall off while the vehicle is in motion, posing a hazard to the traffic behind.Some Audi A6 and A7 vehicles, produced during a specific timeframe, may experience a fuel sensor getting stuck in the air vent tube within the fuel tank due to insufficient spacing. This leads to a failure in detecting fuel level reduction during vehicle operation. The fuel level/distance remaining is inaccurately displayed on the dashboard. If the fuel in the tank is depleted, the vehicle will come to a halt without prior warning.
These findings are the result of meticulous research conducted by Audi Vietnam. Subsequently, the organization has requested all official importers to inspect the list of related vehicles for a recall examination. As a measure, Audi Vietnam has decided to recall all the affected vehicles:- The Audi Q2, manufactured between 01/01/2017 and 29/05/2021, and officially imported and distributed in the Vietnamese market, is subject to inspection for side plastic panels. Affected vehicles will have the necessary adjustments made. Audi Vietnam confirms that 197 Audi Q2 units sold in the Vietnamese market are part of this recall. All these vehicles will undergo inspection and corrective measures as per the announced recall program.
- The Audi A6 and A7, produced between 01/01/2019 and 14/12/2022, and officially imported and distributed in the Vietnamese market, are subject to inspection and replacement of the fuel sensor. Audi Vietnam confirms that 248 units of Audi A6 and A7 sold in the Vietnamese market are part of this recall. All these vehicles will undergo inspection and corrective measures as per the announced recall program.
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Notably, Liên Á Quốc Tế Joint Stock Company - the official distributor of Audi in Vietnam is actively reaching out to 197 owners of Audi Q2 and 248 owners of Audi A6 and A7 under the influence through the customer relationship management system, inviting them to schedule a convenient time for a technical recall. The inspection and resolution time is set at 2 hours per vehicle and is entirely complimentary.In addition, all Audi customers can now directly check whether their vehicles are subject to recall on the website www.audi.vn by entering their vehicle identification number.For non-officially distributed vehicles subject to recall as announced by AUDI AG, the responsibility for the recall primarily lies with the importing facilities. However, Audi Vietnam is ready to assist customers in contacting AUDI AG, conducting inspections, and reinforcing as approved by AUDI AG (this process also applies to imported vehicles under asset transfer or diplomatic vehicles).The summoning program will take place from August 28, 2023, to September 30, 2026, and has been registered with the Vietnam Registration Department for collaborative monitoring.
