Buzz
With advantages such as speed, convenience, and avoiding direct visits to the bank, many people nowadays choose to use customer service services of banks to request advice, get queries answered, and report transaction issues to the bank.
Bac A Bank Customer Service Hotline
Currently, in Vietnam, most banks have established customer care hotlines of their own. In this article, Mytour will share with you the hotline number of Bac A Bank (BacABank).
With the provided hotline number, all your issues and queries related to BacABank's products and services will be addressed in a detailed, prompt, and convenient manner.
1. Bac A Bank hotline number.
2. What to gain/lose when calling Bac A Bank hotline.
3. Other ways to contact for advice.
1. Bac A Bank Hotline Number
- Exclusive 24/7 service hotline: 1800 588 828, telecom charge 1,000 VND/minute
- Main office hotline: 038 384 4277 (Available during business hours)
When calling the main hotline of Bac A Bank, you will be assisted in Vietnamese through two different support options
- Scenario 1: Directly interact with hotline agents, receive support for advice and resolution of customer queries and issues related to BacABank's products and services.
- Scenario 2: Automated support: Address your queries about account information (balance, account number, last 5 transactions), interest rates for savings, promotional programs, ATM locations, foreign exchange rates, etc.
Automated information retrieval service (Scenario 2) is a new step in providing maximum convenience and satisfaction to customers. To use this feature, simply call Bac A Bank's hotline (1800 588 828 ) from the phone number registered for BacABank SMS banking, enter the correct customer code, registered ID card, listen, and follow the instructions.
2. Pros and Cons of Calling Bac A Bank Hotline
Benefits of Calling Bac A Bank Hotline
- Obtain accurate information to address queries, receive quick and timely advice.
- 24/7 support, anytime, anywhere.
- Simple and convenient operations, saving time without the need to visit branches/offices in person for inquiries or issue resolution.
- Completely free of charge.
Limitations of Bac A Bank Hotline
- Waiting time to connect with hotline agents: In some cases, customers may experience long waiting times due to a high volume of calls and busy hotline agents.
- Customers bear telecommunication charges when contacting (1000 VND/minute).
3. Alternative Ways to Contact for Advice and Transactions at BacABank
- Visit the headquarters and branches/offices of BacABank nationwide.
- Access the bank's Facebook page to ask questions and send support requests.
- Submit support inquiries to the email address ([email protected]).
Here are all the details related to Bac A Bank's hotline that Mytour has compiled. We sincerely hope the information in this article is helpful to you. If you have further inquiries about the bank's working hours at Bac A Bank, please visit the bank during official business hours for more convenience.
