Beware of counterfeit travel voucher scams and how to prevent them

Buzz

Content

Types of counterfeit voucher sales:

Preventing the purchase of fake vouchers:

In recent years, the demand for travel has been increasing, leading many companies to adopt new sales methods, resulting in disadvantages for customers. One such method is the proliferation of travel vouchers. Let's find out with Mytour how to distinguish between genuine and fake vouchers right now!

Vouchers are a form of selling travel services with a specified usage period and savings. They replace the need for customers to carry cash to pay directly for the travel services they want to use. Due to the savings and long usage period of vouchers stimulating buyer demand, there are currently many counterfeit voucher products on the market.

Vinpearl resort vouchers issued by Mytour.

Types of counterfeit voucher sales:

1. Sending money but not receiving the voucher:

This is a common practice in the voucher market. Apart from large and reputable travel companies, there are still many small travel establishments or individuals claiming to be representatives of various travel companies, selling vouchers on a daily basis. They often require customers to pay the full amount for the voucher upfront before sending it to the buyer via express delivery or email as an e-voucher. These small establishments usually only have a Facebook fan page with incomplete information, addresses, phone numbers, or have only been active for a few months. Individual voucher sellers often use fake accounts to spam Facebook groups.

2. Holding a voucher but unable to use the service:

This situation is not uncommon if you frequently follow online voucher sales groups or forums. Typically, travel vouchers are purchased in advance by customers for future use instead of cash. Therefore, it can be very difficult for you to distinguish whether the voucher is genuine or fake before using the service.

3. Transferring vouchers from a reputable travel company:

As travel vouchers become increasingly popular, it also means that travel companies are using them more in their business operations. Consequently, the trickery of selling counterfeit vouchers has become more sophisticated, with sellers exploiting the reputation of long-standing travel companies to pass off fake vouchers to customers. Buyers, trusting the reputation of the exploited travel company, are unlikely to suspect any wrongdoing.

Flamingo Đại Lải resort vouchers released.

Preventing the purchase of fake vouchers:

- When wanting to buy a voucher, seek out reputable travel companies with transparent information on websites such as Mytour.vn or specialized e-commerce sites selling vouchers.

- If you receive a physical voucher, pay attention to the expiration date and the official stamp of the issuing company. Typically, vouchers without the director's signature or the issuing company's stamp accompanied by a serial number will not be valid for use.

- If you receive an e-voucher, check the email sending the voucher to you. Usually, emails sending vouchers will have the company's name as the domain (e.g., [email protected]) rather than personal emails. Additionally, the email domain will contain complete information about the company delivering the voucher to you.

Contact Hotline: 0903 479 428

Hanoi Office: 57 Trần Quốc Toản, Trần Hưng Đạo Ward, Hoàn Kiếm District, Hanoi

Phone: 024 7307 2605

HCMC Office: 95 Trần Quang Khải, Tân Định Ward, District 1

Phone: 028 7307 2605

Frequently Asked Questions

How can I differentiate between genuine and counterfeit travel vouchers?

To distinguish between genuine and fake travel vouchers, always purchase from reputable travel companies. Check for the official stamp and expiration date on physical vouchers, and verify the email domain for e-vouchers. Ensure the email matches the company’s domain rather than a personal one.

What are the risks associated with buying travel vouchers from unknown sellers?

Yes, there are significant risks involved. Many unknown sellers may not deliver the purchased vouchers after payment. This practice is common among small travel establishments or individuals who often operate under fake accounts and lack transparency in their business operations.

Why are travel vouchers becoming increasingly popular in the market?

Travel vouchers are popular due to their convenience and the savings they offer. They allow customers to prepay for services, eliminating the need for cash during travel. However, this popularity has led to a rise in counterfeit vouchers, making caution essential when purchasing.

What should I look for when receiving an e-voucher for travel services?

When receiving an e-voucher, check the sending email's domain for legitimacy. Genuine emails should come from the company’s official domain. Additionally, ensure the email contains complete information about the issuing company to confirm its authenticity.

Mytour's content is for customer care and travel encouragement only, and we are not responsible.

For errors or inappropriate content, please contact us at: [email protected]