As many are aware, Samsung had to recall the entire Samsung Galaxy Note 7 product line after some devices exploded while charging to ensure absolute safety for customers. This incident caused significant damage to the company's revenue in 2016.
However, in the past week, reports have emerged on the Internet about incidents of Galaxy S7 explosions.
In response to these reports, Samsung officially issued a statement on its website, asserting that there are no signs of battery issues among the 10 million Samsung Galaxy S7 and Galaxy S7 Edge devices sold in the U.S.
The company also confirms instances of Galaxy S7 battery explosions but only under extreme external forces, causing the battery to swell, deform, exceed permissible pressure, and explode.
Samsung is committed to the quality and safety of the Galaxy S7 product line. Currently, no officially confirmed cases of S7 battery explosions exist among over 10 million devices in use in the U.S., except for a few cases resulting from extremely strong external impacts.
Until Samsung recalls and investigates the affected devices, it is premature to conclude the true causes of these battery explosions. Therefore, most instances of smartphone battery explosions appearing on the Internet are likely not genuine, possibly fabricated to attract media attention or seek compensation from the manufacturer.
After the battery explosion incident with the Note 7, causing a global recall of the product line, many individuals became apprehensive about Samsung's products.
Furthermore, many people engaged in the 'throwing water on themselves in the rain' phenomenon, portraying themselves as victims and reporting incidents that never happened, causing public confusion.
In response to the online reports of Galaxy S7 battery explosions, Samsung emphasizes that without users returning actual faulty Galaxy S7 or Galaxy S7 Edge devices, the company cannot investigate the root cause.
The Note 7 explosions, resulting from battery issues, raised concerns about the quality of Samsung's other smartphones. Therefore, Samsung recognizes the increasing need to swiftly assure users of the safety of its remaining product line.
Tech experts acknowledge that Galaxy S7 and Galaxy S7 Edge remain safe and reliable smartphones for users.
In reality, a smartphone may explode not necessarily due to a battery issue but when subjected to a significant external force or prolonged exposure to high heat sources. Therefore, it would be premature to claim that the Galaxy S7 faces battery problems similar to the Galaxy Note 7 without official information.
If you're using Samsung Galaxy S7 and Samsung S7 Edge, you might want to learn how to scan photos on your phone with Google PhotoScan to preserve or share your memories on social media without glare or blur, unlike regular phone captures.
(Source: Thenextweb)
