This article will help you:
- Understand that even if your Internet Banking is locked, you can still withdraw money
- Learn how to unlock your Internet Banking account
Welcome, dear reader: Nam Khánh
Many are currently questioning whether funds can be withdrawn when Internet Banking is locked while using the Internet Banking service.
1. Can funds be withdrawn if Internet Banking is locked?
Answer: Funds can still be withdrawn
Internet Banking is an application that allows users to conduct online transactions such as money transfers, bill payments, and online flight ticket payments. When this service is locked, transactions through Internet Banking cannot be carried out, but your bank account will not be affected. Therefore, even if you are using Internet Banking from ACB, Sacombank, HDBank, Vietcombank, Agribank, BIDV, and it is locked, you can still withdraw funds.
2. How to unlock Internet Banking
Guide to Open an Internet Banking Account
When your Internet Banking service is locked, all transactions on the Internet Banking service cannot be processed. To unlock Internet Banking for Agribank, BIDV, Vietcombank, etc., you can choose from the following methods:
Method 1: Visit the bank branch/transaction office
Similar to the process of registering for ACB, Agribank, Vietcombank, Techombank Internet Banking, you just need to go to the bank counter. Visiting the bank branch/transaction office is the most common method when you want to register for or cancel a service, as well as to resolve issues when your account or Internet Banking is locked. However, when you visit the bank, please note:
- Visit during office hours, typically from 8 am to 4:30 pm, Monday through Friday, which is the time for customer service and transactions.
- Bring necessary documents such as ID card/identity card/passport original copy.
- Reissuing service passwords will incur fees, so remember to bring cash.
Method 2: Unlocking Internet Banking on the website
Restoring Internet Banking on the website is considered superior, saving time and effort, and allowing you to perform transactions anywhere and anytime.
- Step 1: Access the website of the bank where you use Internet Banking
- Step 2: At the login section, select 'Forgot password'
- Step 3: Enter information in the fields such as email, authentication code
- Step 4: The system sends account information, new password via email to you
- Step 5: Use the new password, access link provided in the email to log into Internet Banking as usual.
Hopefully with this explanation, you now know whether funds can be withdrawn when Internet Banking is locked. If your Internet Banking login information is compromised, quickly lock your Internet Banking to avoid the situation of 'money flying away'.
- Read more: How to lock Internet Banking when login information is compromised
If you have any further questions, you can send them to Mytour or leave a comment below the article.
