Cancel Online Payment for Vietcombank ATM Card

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Frequently Asked Questions

1.

What steps should I follow to deactivate online payment for my Vietcombank ATM card?

To deactivate online payment for your Vietcombank ATM card, you can either visit a Vietcombank branch with your ID card or use the iBanking service. At the branch, request assistance at the transaction counter. Alternatively, log in to your iBanking account, navigate to 'additional utilities,' select 'cards,' and click 'cancel online payment' for your card.
2.

Can I deactivate the online payment feature of my Vietcombank card if I rarely use it?

Yes, if you seldom use your Vietcombank ATM card for online transactions, it is advisable to deactivate the online payment feature. This action helps safeguard your account from risks such as information loss and fund depletion, allowing you to manage your card security effectively.
3.

Is it possible to cancel online payment for my Vietcombank card via the iBanking service?

Yes, you can cancel online payment for your Vietcombank card using the iBanking service. After logging in, go to the 'additional utilities' section, select 'cards,' and choose 'cancel online payment.' Follow the prompts to complete the cancellation securely.
4.

What precautions should I take before deactivating online payment on my Vietcombank card?

Before deactivating online payment on your Vietcombank card, ensure you evaluate your online transaction needs. If you plan to use online services in the future, consider setting up an OTP delivery method instead, as it enhances security while allowing online transactions when needed.