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To enhance the security of your transaction information on your account, you need to activate the SmartOTP Vietcombank service. However, during usage, you may encounter the following issues:
You find the VCB SmartOTP app interface challenging to navigate.
Navigating through the intricate steps of electronic transactions combined with SmartOTP application can be quite challenging, leaving users feeling a bit perplexed.
Canceling Vietcombank's SmartOTP service is a breeze with a simple process.
Especially for those using Android operating systems to access VCB_iB@nking, conducting online transactions requires exiting the system and accessing the VCB - SmartOTP app to retrieve the OTP code. This might hinder users from completing their payment transactions.
In such situations, the first thing users want is to find a way to cancel the Vietcombank SmartOTP service but are unsure how to go about it.
No worries, Mytour's article will guide you through 2 simple and easy ways to cancel Vietcombank's SmartOTP service. Let's explore!
Method 1. Cancel the service at Vietcombank's branch.
Method 2. Cancel the service through Vietcombank's online banking.
Guide to Cancel Vietcombank's SmartOTP Service
Method 1: Cancel Vietcombank's SmartOTP service at Vietcombank's branch
Bring your registered ID card to the nearest branch/offices of Vietcombank, ask the staff to check and assist in canceling the SmartOTP service.
Method 2: Cancel Vietcombank's SmartOTP service through Vietcombank's online banking (VCB - iB@nking)
To cancel the SmartOTP service using this method, you need to have previously registered for VCB - iB@king services (You can refer to Mytour's guide on registering for VCB - iB@nking services here).
Implementation
Step 1: Access Vietcombank's online banking system here
Step 2: Log in with the username and password provided by Vietcombank
Step 3: Select 'cancel SmartOTP service' in the SmartOTP utility of the 'additional utilities' category and follow the on-screen instructions.
Note: After successfully canceling the SmartOTP service, if you wish to re-register, please bring your ID card to the transaction counter for re-registration.
With the 2 methods for canceling Vietcombank's SmartOTP service shared by Mytour, you now know how to use the SmartOTP app effectively, right? If you have any questions, contact the hotline of Vietcombank for assistance. See you in the upcoming articles.
