Experiencing an unresponsive touchpad in LG washing machines is not a common issue during usage. If you encounter this situation, you won't be able to control the washing machine, making it quite inconvenient. So, what causes this problem, and how to fix it? Explore the answers in this article.
Fixing Unresponsive Touchpad Issue in LG Washing Machines
1. Causes of Unresponsive Touchpad in LG Washing Machines
There can be various reasons leading to the unresponsive touchpad issue in LG washing machines. Here are the top 3 common causes affecting both top-load and front-load models:
1.1. Wet Hands
Similar to touchscreens of other electronic devices, if your hands are wet, sticky, or covered with gloves, the screen cannot receive touch signals. That's also why you touch it repeatedly, but the screen doesn't respond.

Wet hands render LG washing machine touchpad unresponsive
1.2. Interior Touch Panel Gets Moist
If you accidentally spill water on the washing machine or let rainwater seep in, the interior touch panel can get moist, leading to a lack of responsiveness. Additionally, on humid days, the touch panel may also become wet.
1.3. Control Circuit Malfunction
Apart from the above two reasons, a malfunction in the control circuit can also result in an unresponsive touchpad. To determine if the issue is due to this cause, you need to seek the assistance of a technician. They have the expertise and tools required to diagnose and fix this problem.

Mainboard of LG Washing Machine
2. Effective Solutions to Restore LG Washing Machine Touchpad
Note that fixing the unresponsive touchpad issue in LG washing machines may require opening the machine's lid and delving into its internal components. It is advisable to seek assistance from the service center for proper support.
Here are some effective ways to address this issue that you can consider:
2.1. Dry the Circuit Board
If the interior touchpad is damp, you need to remove the outer plastic cover, exposing it, and dry it thoroughly, especially around the touch-sensitive areas. You can use a hairdryer for faster drying.
2.2. Replace Touch Foam Pads
After inspecting the machine, if you find the touch foam pads are damp and soaked, it's advisable to replace them immediately. Before replacing the new foam pad, ensure to clean and dry the electrical circuit to ensure safe machine operation.

Replace the Touch Foam Pads with New Ones
2.3. Check and Repair the Circuit Board
To address the unresponsive touchpad issue on LG washing machines caused by a faulty circuit board, you need to contact the manufacturer's service center. This issue is challenging to fix on your own as it involves intervention in the circuit board and internal components, especially if you lack technical expertise.
Note: To fix the LG washing machine touchpad issue, you need to inspect the inside of the machine. It's advisable to contact the service center for assistance. If there is any damage, they will help you replace genuine components. Avoid attempting self-repairs to prevent further damage and potential warranty voidance by the manufacturer.

Contact the warranty center for assistance in repairing the issue
For a more proactive approach during usage, you can refer to the Common Error Code Table for LG Washing Machines in the Shopping Experience section on Mytour!
3. Tips to Minimize LG Washing Machine Touchpad Issues
To minimize the occurrence of LG washing machine touchpad issues, consider the following tips: - Choose an appropriate installation location for the washing machine, avoiding exposure to moisture or adverse weather conditions. - Avoid applying excessive force or rapid pressure, as it can disrupt the touchpad signals and lead to touchpad damage. - Do not overload the machine beyond the manufacturer's specified capacity. - When configuring the machine operation, follow the instructions precisely to avoid accidental or excessive button presses that may disrupt the control panel. - Regularly clean the washing machine to keep it free from water damage to the circuit board and touchpad.
- Choose a suitable installation location for the washing machine, avoiding exposure to damp environments or potential impact from rain and wind.
- Avoid applying excessive pressure or rapid force, as it may prevent the machine from receiving signals and damage the touchpad.
- Do not overload the machine with a load exceeding the manufacturer's specified capacity.
- When setting up the machine for operation, follow the instructions precisely to avoid accidental or excessive button presses that may disrupt the control panel.
- Regularly clean your washing machine to keep it free from water damage to the circuit board and touchpad.
If you've gained insights from the information above, we hope you have a better understanding of the situation when LG washing machines experience unresponsive touchpad issues. In case you encounter this problem, contact the warranty center for a quick resolution. Remember, you'll only receive support if you purchase genuine products and adhere to the warranty policy. Therefore, avoid attempting self-repairs, especially concerning circuit board-related issues!
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