Check the network of your transferred and retained SIM card

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Frequently Asked Questions

1.

How can I check which network my retained SIM card belongs to?

To check the network of your retained SIM card, download the Vietnam Telecommunications app on your Android or iPhone. After installation, select the Number portability inquiry section, enter your phone number, and press Check to view the network information.
2.

What steps do I need to follow to verify my SIM card's network transfer status?

To verify your SIM card's network transfer status, download the Vietnam Telecommunications app, enter your phone number in the Number portability inquiry section, and check the displayed information, including the original and transferred networks.
3.

Will I receive information about my network transfer after using the app?

Yes, after entering your phone number in the app, you will receive detailed information about your network transfer, including the original network, current status, and the network that has successfully retained your subscription.
4.

Do I need to enter a new phone number for a changed SIM prefix?

Yes, if your SIM card has a new prefix, you must enter the new 10-digit phone number announced by your carrier to check the network of your retained SIM card accurately.