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Currently, Dien Bien Electricity Company allows customers to check their electricity bills through the online portal of the Northern Power Corporation, specifically the Customer Care Center of EVN NPC in the Northern region. Besides checking Dien Bien electricity meter readings, users can also view, print, and download electronic electricity bills for various months if needed.
Online Electricity Bill Inquiry in Dien Bien
Guide to Checking Electricity Bills in Dien Bien
To inquire about Dien Bien electricity bills or check electricity bills by customer name in Dien Bien, electricity users can follow these steps:
Step 1: Access the electricity bill inquiry website directly HERE
Step 2: Once successfully accessed, the interface will appear as shown in the image below:
Step 3: Enter your Username and Password -> then click Login to access the electricity bill inquiry system.
Step 4: After successful login, select Information Inquiry -> choose Electricity Bill Inquiry -> then select the billing cycle, month, and year you want to view -> next, click the Search button.
The information of electricity users to be searched will be displayed as follows:
- Customers click on View Notice to display the electricity bill notice, and you can either print directly or download to your computer.
- Customers click on View Bill to display the electricity bill, and you can either print directly or download to your computer (the View Bill section only exists when customers have already paid the electricity bill to the power company).
Important Notes on Checking Electricity Bills in Dien Bien
- The login username is the customer code printed on the electricity bill or notice. Therefore, when logging in for the first time, the login username and password are the customer code. For example: If the customer code is: PA15050123456 => then the login username and password are PA15050123456).
- After the first successful login, if the system prompts users to change their password, it is recommended to change it immediately before proceeding with the inquiry. In case you do not see the password change request, it is advisable to proactively change the password to ensure the security of your account information.
To change the password, customers go to the Customer Account section -> select Update Account Information to change the password.
Electricity Support Hotline in Dien Bien
If you have any questions during the electricity bill inquiry login process, feel free to contact us using the provided information below:
- Dien Bien Electricity Company - Phone number: 0230.2210.825
- Or call the support hotline 1900 67 69 for prompt assistance. This hotline operates 24/7, so feel free to call at any time.
Here is a guide on how to check electricity bills in Dien Bien along with the access link for customers to quickly access and log in to check their electricity bills in the Dien Bien area. If you reside in Son La, you can follow the method to check electricity bills in Son La here.
