

Firstly, ensure that the electrical plug is not loose. If it's loose, plug it in firmly. If the light still doesn't turn on, check if there are any loose or burnt electrical connections.

Your rice cooker may have a blown fuse. In this case, locate a fuse inside the fuse tube, replace it, and fix it securely in the cooker to resolve the issue.
If unsuccessful, you can contact warranty centers for repairs or replacement of new components.
Rice is sticking or burning at the bottom of the pot.
Extended use of the pot can often lead to this issue. The main cause is a delayed thermal relay switching, resulting in prolonged cooking and burnt or stuck rice. Additionally, using abrasive materials during pot cleaning can scratch the pot's interior, damaging the non-stick coating and causing rice to stick to the bottom.

Solution: Check the thermal relay or replace it with a new one to ensure the cooker operates normally. During pot cleaning, avoid using sharp objects for scrubbing; instead, use a soft cloth for safe cleaning.
Rice cooker's light comes on but rice isn't cooked through.
This situation occurs when you start the cooking cycle, but after a few minutes, the water hasn't boiled yet and the rice isn't cooked, yet the cooker automatically switches to Warm mode, leaving the rice undercooked. The cause may be a prematurely tripped thermal relay or the rice cooker's bottom being warped, leading to insufficient heat contact. Alternatively, dirt on the heating plate or food debris not properly cleaned can leave the rice undercooked.

Solution: First, thoroughly check and clean the heating plate. If the cleaning doesn't resolve the issue, it could be due to an old thermal relay. Replacing the thermal relay should fix this problem. Avoid using sharp objects to scrub the pot; instead, use a soft cloth for the safest cleaning.
Above are some common issues with rice cookers and their remedies. Remember these for reference. Don't forget to follow Mytour for quick updates on the most useful information.
Check out the latest rice cooker models available at Mytour supermarkets.