Common Issues with iPhone 6

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Ngày cập nhật gần nhất: 15/4/2026

For those who are new to using the iPhone 6, don't miss out on this article that compiles common issues with the iPhone 6. It provides essential knowledge related to this device for effective use and quick solutions to handle any issues that may arise on your current iPhone 6.

Previously, we explored common iOS 10 issues that occur after updating iPhone 6, 6s, or iPad devices. In addition to understanding current iOS 10 issues, let's delve into more common iPhone 6 issues. This is especially helpful for those who are new to using this high-end device and want to avoid unfavorable situations.

Compilation of Common iPhone 6 Issues

We will encounter common iPhone 6 issues such as:

1. iPhone 6 Touch Screen Issue

One of the prevalent issues with iPhone 6 nowadays is the touchscreen occasionally freezing and not responding to touch input. At times, the iPhone 6 screen may become unresponsive, and you cannot continue using it normally. Here are some solutions to address this problem.

Solution 1 : Press the Power button on the device to turn off the screen, then press it again to reopen the device screen.

Solution 2 : If you cannot turn off the iPhone screen with the power button, you need to press and hold the Home + Power buttons as shown below.

When the device screen displays the Apple logo, release your fingers. The device will restart and resolve common iPhone 6 screen issues by resetting the device settings.

In case your screen is cracked, causing touchscreen malfunctions, you can check out the article on replacing iPhone 6 screens to find necessary solutions.

2. Home Button Issue with Poor Touch ID Sensitivity or Failure to Recognize Fingerprints

If you find that your iPhone 6 is slow to recognize your fingerprint or sometimes fails to do so, don't worry. What you need to do is try cleaning the Home button on your device.

Next, you can go back to the fingerprint settings and reconfigure the fingerprint on your iPhone 6.

Note : When entering your fingerprint, place your finger on the Home button and change the angles to help the device fully recognize the fingerprint on your finger.

3. Contacts Missing Names, Showing Only Phone Numbers

Unlike the previous two issues, the contact name loss issue, only displaying phone numbers on iPhone 6, is typically observed when using locked iPhones. To address this, follow these steps:

Step 1 : Remove the Sim card from your iPhone 6 and insert this Sim into another device.

Step 2 : Transfer contacts from the device to the Sim card once again and then reinsert it into the iPhone 6 to resolve the issue of missing names, showing only phone numbers on iPhone 6.

4. No Services Error

One of the common issues with iPhone 6 that often causes inconvenience and frustration is the No Services error, indicating a lack of Sim signal on the device. We can address this issue as follows:

Solution 1 : Check if the Sim on the iPhone is functioning properly by removing the iPhone 6 Sim and inserting it into another device to see if the Sim is faulty.

Solution 2 : Next, restart your iPhone 6 by pressing and holding the Power button when the screen displays the Swipe to turn off the device, release your fingers.

Afterward, swipe the screen according to the icon direction on the screen, and immediately the iPhone 6 will be turned off. Then, press and hold the Home button to restart the device.

Solution 3 : You can use the Hard Reset mode on iPhone as mentioned by Mytour.vn above to address this common No Services issue on iPhone 6.

5. Camera not Focusing Error

When your iPhone 6 encounters the Camera not Focusing issue, it makes the photos taken on your iPhone unable to focus, resulting in blurry and dull images.

Solution 1 : Try checking and cleaning the Camera lens on the back of iPhone 6 to resolve this issue.

Solution 2 : You can restart your iPhone 6 while performing a wipe and cleaning of the iPhone 6 Camera to fix this Camera not Focusing issue.

6. Error Loading, Updating Apps on iPhone 6

One of the things many iOS device users love is the vast app ecosystem. However, when encountering the error of apps not loading or updating on iPhone 6, you need to follow these steps:

Solution 1 : Check the Internet connection on the device through stable Wifi, 3G, or 4G. The common iPhone 6 issue of apps not updating may stem from an unstable connection.

Solution 2 : Log back into your Apple ID account on the device.

Step 1 : Access the Settings app from the device's home screen. Here, search and press Appstore & iTunes as shown below.

Then, select the Apple ID account logged into the iPhone. A form will appear, and you should press Log Out as shown in the image.

Step 2 : The system will proceed to log out this Apple ID account from the device. After that, you select the Apple ID section to log back into your account .

Step 3 : Then, return to the App Store to check if the issue on iPhone 6 has been resolved.

7. Error Accessing 3G, 4G on iPhone

If you frequently use mobile data on iPhone to access the Internet and encounter the 3G, 4G access error, preventing the device from connecting to the network, it is a severe issue. We have solutions as follows:

Solution 1 : Try restarting your iPhone before performing in-depth setup steps.

Solution 2 : Set up 3G, 4G network on iPhone.

If restarting doesn't help you resolve this common iPhone 6 issue, you need to install and set up the 3G, 4G network on your iPhone (especially for locked iPhone devices).

Step 1 : Access the Settings app from the device's home screen. Here, we go to the Cellular section as shown below.

Here, to fix the 3G, 4G access error on iPhone, select the Cellular data Options section.

Step 2 : Next, to fix this common iPhone 6 issue, select the Cellular Data section, and configure the mobile network settings for the iPhone according to your network provider's configuration.

- Viettel 3G, 4G Network Configuration :

APN: v-internet

Username: (leave blank)

Password: (leave blank)

- VinaPhone 3G, 4G Network Configuration :

APN: m3-world

Username: mms

Password: mms

- Mobifone 3G, 4G Network Configuration :

APN: m-wap

Username: mms

Password: mms

- VietnaMobile 3G, 4G Network Configuration :

APN: Internet

Username: (leave blank)

Password: (leave blank)

8. Device Memory Full, Overloaded

When discussing common iPhone 6 issues, we cannot overlook the problem of device memory overload, preventing us from downloading apps, saving photos, or taking a favorite picture. The cause is installing too many apps on the device memory. Let's delete unnecessary apps on iPhone 6 with the following steps:

On the iPhone 6 app interface, press and hold any app , and at this time, the 'X' icon will appear on the app icon as shown below.

Press the X icon to delete the app on iPhone. The system will ask you to confirm once again as shown above, press Delete to confirm.

Besides, you can perform steps to free up iPhone memory in more depth as outlined in the article Free Up iPhone Memory previously introduced by Mytour.vn.

9. iPhone 6 Quickly Overheats, Drains Battery

For those who are new to using iPhone 6 devices, facing the issue of the device overheating and draining the battery is quite understandable as they haven't fully grasped the device's usage. To address this, we have the following solutions:

Solution 1 : Turn off background tasks on the device.

Many people think that simply pressing the Home button can close the app they are using. However, in reality, these apps still exist and run in the background. To close these apps, do the following:

Press the Home button twice , and a list of apps you have used before will appear on the device screen.

Swipe up on the screen with unused tasks to close these applications.

Solution 2 : Turn off app refresh in the background.

In cases where you want to use multiple tasks at the same time, to limit the device from overheating and draining the battery, you can choose to turn off app refresh in the background. Essentially, this is a way to prevent continuous background tasks from running and updating information.

First, you need to access Settings from the device's home screen, then select the General section.

Here, you can turn off the Background App Refresh feature as shown above to limit the iPhone from overheating and draining the battery, or turn off the apps that you feel are appropriate below.

Above is the compilation of common iPhone 6 issues that you may encounter during usage of this premium device from Apple. Hopefully, through this article, you have identified the issues you are facing as well as quickly found solutions to address them.

If you encounter issues with resetting iPhone 6 and face perplexing error codes, don't worry. You can refer to the article that compiles iPhone 6 restore errors on Mytour.vn for a comprehensive guide to swiftly overcome this situation. https://Mytour.vn/tong-hop-loi-iphone-6-thuong-gap-19624n.aspx

Frequently Asked Questions

What should I do if my iPhone 6 touchscreen freezes?

If your iPhone 6 touchscreen freezes, first try pressing the Power button to turn off the screen and then press it again to reactivate it. If this doesn't work, hold down both the Home and Power buttons until you see the Apple logo, which will restart your device and often resolve the issue.

How can I improve the Touch ID sensitivity on my iPhone 6?

To enhance Touch ID sensitivity on your iPhone 6, start by cleaning the Home button. Then, revisit the fingerprint settings and re-register your fingerprints, ensuring to position your finger at various angles for better recognition.

Why are my contacts showing only phone numbers on my iPhone 6?

If your iPhone 6 displays only phone numbers without names, this typically occurs with locked devices. To fix this, remove the SIM card, insert it into another phone to transfer contacts back to the SIM, then reinsert it into your iPhone.

What steps should I take if my iPhone 6 displays a 'No Service' error?

When encountering a 'No Service' error on your iPhone 6, first check if the SIM card works in another device. If it does, restart your iPhone by pressing the Power button and then the Home button. If issues persist, consider performing a hard reset.

How can I resolve camera focusing issues on my iPhone 6?

If your iPhone 6 camera isn't focusing, first clean the camera lens to remove any obstructions. If the problem continues, restart your iPhone while cleaning the camera to refresh its functionality.

What should I do if apps are not loading or updating on my iPhone 6?

If apps aren't loading or updating on your iPhone 6, check your internet connection first. If it's stable, try logging out of your Apple ID in the App Store settings and then logging back in to refresh your account settings.

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