Common Tencent Gaming Buddy Errors

PUBG, also known as PlayerUnknown's Battlegrounds, is the most popular battle royale game currently. Players can fight alone (solo) or join small teams to battle, with the last surviving player or team being the winner.

Common Tencent Gaming Buddy Errors

PUBG Mobile emulator, Gaming Buddy, is designed to allow players to experience the mobile version of PUBG on PC. However, during the use of Gaming Buddy, players will encounter some errors. In this article, Mytour compiles and guides you on how to fix common Tencent Gaming Buddy errors.

Playing PUBG Mobile on Tencent Gaming Buddy is the most preferred option for many, and the installation and playing PUBG Mobile on Tencent Gaming Buddy have been specifically instructed on Mytour, which you can explore.

If you haven't installed Tencent Gaming Buddy yet, you can access it here to download Tencent Gaming Buddy and install the emulator.

Compilation of Common Tencent Gaming Buddy Errors

1. Tencent Gaming Buddy Lag or FPS Drop Error

Tencent Gaming Buddy utilizes resources available on the PC to run. Due to different systems equipped with varying hardware and software specifications, specific settings may not support Tencent Gaming Buddy to run smoother, potentially causing TGB lag or FPS drop errors.

To fix Tencent Gaming Buddy lag or FPS drop errors, follow the steps below:

Step 1: Right-click on the Tencent Gaming Buddy icon, then select Open File Location.

Step 2: Next, find and right-click on the file named App Market, choose Properties.

Step 3: In the next window, click on the Compatibility tab.

Step 4: In the Compatibility Mode section, select any lower version of Windows, right-click on it, and choose Run this program in this mode.

If encountering any issues, click on Run Compatibility Troubleshooter and select the suggested settings.

Step 5: Also, ensure you have selected Run this program as Administrator and then click Apply.

Step 6: If running Windows 7, download and install DirectX. On Windows 8 and 10, DirectX is pre-installed.

Download DirectX to your PC and install it here: Download DirectX 12

Step 7: Close all tabs and open Tencent Gaming Buddy, access the Tencent Gaming Buddy settings section.

Step 8: Click on Engine, choose OpenGL if your system is equipped with GPU and OpenGL along with a dedicated graphics processor. Or select DirectX if your system is equipped with GPU and DirectX along with a robust CPU.

Step 9: Check all available boxes if you are using a dedicated GPU card like Nvidia, if using an AMD card you can choose Priotorise Dedicated GPU. Otherwise, leave this box unchecked.

Step 10: Leave the Anti-aliasing section closed, set the memory size smaller than RAM, keep the resolution low or high based on the hardware specifications of your system.

Step 11: Finally, click on Game tab, set the resolution to HD or SD and screen quality. Click on the Save button and check if Tencent Gaming Buddy still experiences lag or FPS drop on PC.

2. Tencent Gaming Buddy Hangs, Loading 98%

Tencent Gaming Buddy hanging is also one of the common issues users encounter during the application startup. Below are some solutions to fix this issue:

- Adjust Windows Defender settings:

First, uninstall Gaming Buddy by opening Control Panel

=>Programs. Next, search for Windows Defender. Here, click on Windows Defender Security Center =>Virus and Threat Protection. Open the Configurations for protection against viruses and threats window and deactivate all available options.

After completion, access the folder containing the Tencent gaming buddy download file, click on the.exe file. Before clicking the Install button, click on Browse and delete the Emulator folder if present, create a new Emulator folder, and then click OK. Install the application and check if the Tencent Gaming Buddy hang issue persists.

- Uninstall antivirus applications:

Antivirus applications may cause issues downloading necessary codes to run Gaming Buddy. Therefore, the solution is to uninstall these applications. Alternatively, you can adjust the application settings to protect the system's peripheral data.

- Change the App Engine:

DirectX and OpenGL require different operating conditions, one requiring a strong CPU and the other requiring good graphics processing. Therefore, Mytour recommends you try changing the App Engine and restart the emulator to see if the error persists. In most cases, the cause of the error is an incompatible Engine.

- Delete the Temp folder:

The Temp folder is located in the diagnosis options in TGB. At the bottom corner of the diagnosis dialog box, you will see a path. Open this folder and delete all temporary files. Then restart Tencent Gaming Buddy and check if the error still occurs.

3. Voice Chat Error, Microphone Not Working, Audio Issue on Tencent Gaming Buddy

To fix the voice chat error, microphone not working, and audio issue on Tencent Gaming Buddy, follow the steps below:

Access Sound Settings on your Windows computer. In the Other sound options section, look for the App volume and device preferences option. Ensure that Tencent Gaming Buddy (TGB) is running in the background. Here, you will see options for Input and Output set to Default. Simply change both options to your USB device.

Right-click on the speaker icon => Open Sound => access the Advanced options for both Playback and Recording. Here, uncheck all options under the Exclusive Mode section.

If no audio output is received through the speakers, ensure that the speaker driver is installed. After opening, minimize the PUBG Mobile window and access Settings => Sound Settings => increase the volume of the multimedia player.

4. Fix Tencent Gaming Buddy Error Codes

Error Codes 2, 3, 5

Follow the steps below to fix Tencent Gaming Buddy error codes 2, 3, 5:

Step 1: Uninstall the emulator application.

Step 2: Access drive C:/ and delete the folder containing the Tencent installation files. If some files are in use, simply create an additional compressed folder and delete that folder.

Step 3: Reinstall the emulator application.

Error Code 31: 'download failed, please try again'

Step 1: Open the Start Menu.

Step 2: Type cmd into the Search box and run Command Prompt as Administrator.

Step 3: Paste the code below into it, then press Enter.

netsh winsock reset

Step 4: Finally, restart your computer and check if the issue persists.

Error 100% CPU Usage

If you're experiencing Tencent Gaming Buddy 100% CPU Usage error, follow the steps below to fix it:

Step 1: Exit TGB.

Step 2: Run TGB.

Step 3: Exit TGB again.

Step 4: Run TGB again, the error should no longer be displayed.

5. Error: Unable to open Tencent Gaming Buddy, TGB fails to launch

Step 1: Open TGB and access Basic settings, making sure not to select Run at startup. Then, restart your computer.

Step 2: The next step is to change the name of the emulator file. Access 'C:/program files' or the location of the installation file.

Step 3: Here, you will find a file named TxGameAssistant.

Step 4: Simply rename the file with any name, then reopen the emulator to see if the error persists.

If encountering errors such as failure to start AOW engine, download stuck at 1%, etc., close the emulator and restart your computer again.

Step 5: At this point, you will no longer encounter any issues or errors on TGB.

6. Graphics Card Driver Update Error

While using Tencent Gaming Buddy, if you see error messages like Update Graphics Driver or Failed to initialize rendering engine on the screen, follow the steps below:

Step 1: Download Driver Booster to your Windows computer and install it.

Download Driver Booster to your computer and install it from here.

Step 2: Open the file and click Install.

Step 3: Select No Thanks for Advanced SystemCare, then click Next.

Step 4: Allow Driver Booster to install on your computer.

Step 5: Next, open the application and scan the system to find outdated driver files.

Step 6: If there are any driver update options, click on them to download and update the latest driver version.

Step 7: Finally, restart your computer and open TGB, then make changes to the settings compatible with your device.

7. Fix Keys Not Working Error on TGB

Step 3: To fix this, the solution is to reset the keys on TGB:

Step 1: Open the game and navigate to the settings.

Step 2: Select Control =>Customize.

Step 3: Click on Reset.

Step 4: Click on Save.

Step 5: Access the Tencent Gaming Buddy keymap settings.

Step 6: Set KeyMapping Mode and Gaming Resolution to be the same.

Step 7: Click on Reset and then click on Save.

8. PUBG Not Working on Tecent Gaming Buddy

If unable to download PUBG Mobile or encountering installation issues, consider using another emulator like Bluestacks, Nox Player. Emulators are capable of handling heavy-sized games and downloading PUBG mobile directly from the Play Store onto the emulator.

Installing and Using PUBG on Nox Player

Step 1: Download Nox Player to your computer and install it.

Download Nox Player to your computer and install it from here.

Step 2: Once the installation process is complete, you will see the Play Store app on the main screen.

Step 3: Open the Google Store and sign in with your Google ID and password.

Step 4: Find, download, and install PUBG on the emulator.

Download PUBG Mobile to your device and install it from here.

Step 5: Finally, launch the game and enjoy it on your PC for free.

9. Error: PUBG Account Banned

There is no way to fix a banned PUBG account, except for using a different login or waiting until the issue is resolved. Short-term bans for 1 day, 3 days, 5 days, etc., are caused by misconduct, inappropriate software usage, exploiting glitches, and can lead to permanent bans.

So, in this article, Mytour has compiled and guided you on how to fix common issues with Tencent Gaming Buddy. Additionally, if you have any questions or need clarification, feel free to leave your comments below the article.