Common Viber Errors Encountered During Usage

Viber errors come in many types and varieties, making it difficult for users to grasp and troubleshoot all of them. In the article below, Mytour has compiled the most common Viber errors encountered during registration, usage, or installation.

Compilation of Common Viber Errors Encountered During Usage

Even though fixing Viber issues on Mytour may not guarantee complete resolution of all errors, these methods are the simplest ways to help you easily overcome them. Let's delve into common Viber problems encountered and their solutions below.

Compilation of Common Viber Issues When Using

1. Viber not showing notifications

Typically, managing notifications is always a priority, but there are certain apps where you need to receive messages. Both Android and iOS offer this feature, allowing you to customize notifications for Viber. Here's how to fix Viber not showing notifications:

1.1. For Android Devices:

Most Android devices come with notifications enabled by default. However, on newer Android operating systems, from 6.0 onwards, with advanced security layers, users have full control over which apps are allowed to send notifications. Here's how to enable or disable notifications on Mytour:

Step 1:

Go to Settings -> Apps (see image 1). Then find the Viber app and click on it (see image 2).

Step 2: Within the Viber app, select Notifications (see image 2). Then enable the Show Notifications feature (see image 2).

1.2. For iOS Devices:

The same applies to iOS devices like iPhone and iPad. You have the option to customize which apps receive notifications. Here's how to do it:

Go to Settings -> Notifications -> Viber -> Allow Notifications. Choose to allow notifications to receive message and call alerts from Viber.

2. Unable to Register Viber on Phone

Although Mytour provides instructions on registering Viber, many still encounter difficulties. The main reason is often due to not entering the activation code or providing incorrect phone numbers. This is a common Viber issue, easily fixed but widely experienced.

To resolve this issue, you must certainly re-register with your old information. Additionally, ensure you enter the correct phone number and country code, then wait for the SMS to arrive, usually within less than a minute.

3. Viber Unable to Make Calls

There are numerous reasons why Viber is unable to make calls, and there are also many ways to fix it. This isn't necessarily a problem that can be completely resolved. However, one method to minimize risks is by changing DNS. Changing DNS is quite straightforward.

What you need to do is access Settings, select the exclamation mark icon, and then enter the DNS 8.8.8.8, 8.8.4.4 to fix the issue. These are Google's famous DNS servers, so you can trust them.

4. Viber Unable to Send Photos on iPhone

Fixing the issue of Viber not sending photos is quite simple. To send photos on iPhone, you need to enable location services. Here's how to do it: first, go to Settings -> Privacy.

Then select Location Services and make sure it's turned on.

5. Sound Issues on Viber

Specifically, you may call but the other person can't hear you, and vice versa. This is a fairly common issue on free calling services. The problem can arise from various issues. It could be network congestion due to many users, or the WiFi may not be good at the time of usage. To fix Viber sound issues, you can use a better WiFi network or choose a different time to make calls.

6. Unable to Install Viber on Phone

Viber installation errors are less common now but some devices still encounter difficulties. This may be because your Viber requires updating to the latest operating system version. This is more common with iOS devices. On Android, it could be due to the system mistakenly identifying your device as incompatible with the new version, which occurs when Viber upgrades. To resolve this issue, you can contact Viber for assistance or download the most stable version of Viber as mentioned in the Mytour link.

7. Viber Unable to Send Messages

Messaging errors on Viber are frequent. Similar to the inability to make Viber calls due to network congestion or poor connection. In addition to natural factors, you can also apply similar methods as mentioned in section 3 for fixing unable to call issues.

8. Viber Offline Status Notification Issue

When using Viber, suddenly receiving an Offline notification is mostly due to Viber server issues. You can wait a while or follow updates on Viber to understand the situation better. It's also possible that network providers block Viber app connections. To address this issue, you can follow the method mentioned in section 3.

9. Unable to Install Viber on Computer

Issues with Viber installation on computers are rare, but sometimes it could be due to corrupted download files or missing drivers. To thoroughly address the driver issue, readers can use driver search software like DriverEasy or Driver Booster to completely resolve the issue.

Here, Mytour has compiled the 9 most common errors users encounter on Viber. With these Viber issues resolved, there will be no more obstacles when experiencing this excellent application. Not only Viber, but other applications like Line and Zalo also face many issues, so readers should be mindful of using Viber on both computers and phones.

Viber Download Link:

Similar to many other chat apps, users often have the habit of deleting chat history after chatting with friends, which helps erase all sent messages. With Viber, you can also delete chat history to hide your conversations.

For those using Viber on Windows 10, adding Viber Stickers for Windows 10 will undoubtedly be a big advantage, with unique animated stickers and photo-saving features. This is also a point that helps retain Viber users because after a period of quiet, there have been many decisions to completely abandon Viber on computers and seek more interesting alternatives.

In addition to the mentioned Viber errors, Viber not ringing or alerting is also a common issue for Viber users. To understand the cause and remedy for this issue, readers need to explore the guide on how to fix Viber not ringing in this article.