For the uninitiated, iCloud is Apple's cloud storage service, ensuring secure document storage in the cloud and enabling access across diverse devices.
However, during the process of iCloud account creation and usage, encountering errors is inevitable. Readers are encouraged to explore Mytour's article below on Commonly Encountered Errors in iCloud Account Creation to learn about various error resolution methods.
1. Commonly Encountered Issue: Unable to Create iCloud Account
The steps to create an iCloud account are relatively straightforward, yet errors often occur during the process. Here are some common and frequently encountered iCloud errors:
2. Issue: Unable to Connect to iCloud
One of the most prevalent iCloud errors is the login issue. Sometimes, the iCloud login process may fail, displaying an error message indicating inability to connect to the server (Cannot Connect to Server).
To resolve this issue, check the status of Apple's servers. To do this, visit Apple's status page. If the status is green, it indicates a good connection. If the status is yellow or red, it indicates an issue or maintenance.
In some cases, you may need to verify your iCloud account to update the terms and conditions for logging back into iCloud. Follow the steps below:
Step 1: Go to Settings =>Your Name (top corner).
Step 2: If there are any changes in the Terms & Conditions section, a popup window will appear on the screen asking you to agree or not. Simply verify your account.
Step 3: If you're changing your password for security reasons, you'll need to log back in with your new password to verify your account.
Another simple method is to log out and log back into your iCloud account. Follow the steps below:
Step 1: Go to Settings =>Your Name =>Sign Out.
For iTunes and App Store, go to Settings =>Your Name =>iTunes & App Store.
Step 2: Select your account.
Step 3: Scroll down, find and press Sign Out for iCloud. For Store, select your account then choose Sign Out from the menu.
3. Error: iCloud Data Not Syncing
While iCloud automatically syncs data and these changes appear instantly, in some cases data may not sync. If this happens, follow the steps below to fix the issue:
Step 1: Restart your device and wait to see if the data syncs.
Step 2: Ensure you're logged into the correct account on your devices. To check, simply access Settings =>Your Name on your iPhone, iPad.
Step 3: Check the status to ensure Apple's servers are operational.
4. Error: Apps Not Stored on iCloud
Usually, apps utilize iCloud Drive to store data by default. However, sometimes you may need to manually save apps to iCloud, either through app settings or through permission prompts.
Step 1: Go to Settings =>Your Name =>iCloud.
Step 2: Scroll through the list of apps and ensure the toggle switch is green for the apps you want to save in iCloud.
5. Error: iCloud Login or Settings Update Hangs
Assuming if you're logged into iCloud on a mobile device and it hangs, but logging in on other devices works fine, try following the steps below to fix the issue:
Step 1: Press and hold the Power button to turn off your mobile device.
Step 2: Press and hold the Power button until the Apple logo appears and your device restarts.
Step 3: Log back into your iCloud account information in the Settings app.
If an error occurs when using Setup Assistant after updating or setting up a new device and requires iCloud setup, try restarting the device to fix the error.
6. Authentication Error When Signing into iCloud
If you're facing an authentication error 'authentication failed' when signing into iCloud, follow the steps below to fix the error:
Step 1: Visit appleid.apple.com.
Step 2: Log in using your Apple ID / iCloud login information.
Step 3: If unable to log in, try resetting your account password by clicking on the Forgot Apple ID or password? link on the page.
7. Error: 'Unsupported Apple ID' When Signing into iCloud
The steps to create an Apple ID are relatively simple, however, in some cases, if creating an Apple ID incorrectly, it can result in an 'Unsupported Apple ID' error.
Typically, if an Apple ID works with iTunes Store, App Store, Game Center, FaceTime, and other Apple services, it should work with iCloud. However, if an Apple ID doesn't work with these services, it could be an iCloud issue.
If you encounter this situation, Apple recommends contacting iCloud support to resolve the issue.
8. Error: Exceeding iCloud Storage Capacity
Storing data such as high-quality photos, videos, and other files on iCloud Drive can quickly 'fill up' storage capacity.
Apple offers users 5 GB of free iCloud storage. However, this number has never been enough. When exceeding this storage limit, users will receive a notification stating that they have exceeded iCloud storage capacity.
If this happens, you have 2 options: either free up storage space or pay to purchase additional storage capacity.
The first option involves checking iCloud storage capacity and removing unnecessary data. To do this:
Step 1: Go to Settings =>Your Name =>iCloud. Find and select Manage Storage.
Step 2: The screen will display a list of all apps and services stored on iCloud in descending order, sorted by the largest data size.
Step 3: Select any app to view its content and size.
Step 4: To delete a specific app or service, simply choose Delete Documents & Data or a similar option.
Step 5: Wait for iCloud to delete the selected data from memory to free up space.
If you prefer not to delete any data or apps, you may consider paying to purchase additional iCloud storage. Follow the steps below:
Step 1: Go to Settings =>Your Name =>iCloud =>Manage Storage.
Step 2: Select Change Storage Plan.
Step 3: On the screen, you'll see your current storage plan along with available upgrade options below.
Step 4: Apple's iCloud storage plans start at $1 per month for 50GB, and the 2TB plan is priced at $10 per month.
Step 5: Choose the plan you want to purchase, then press Buy. The fee will be charged immediately. The monthly payment date is the same as the date of purchasing the iCloud storage plan.
Step 6: Apple will charge you monthly until you cancel the storage plan. If you've already paid for a plan and want to upgrade, Apple will cancel the current plan and charge you according to the new plan's fee.
9. Unable to sign in or sign out of iCloud: 'Verification Failed'
If attempting to sign in or sign out of your iCloud account in the Settings app on iPhone and iPad shows a 'Verification Failed' error message, here are some ways to fix this:
Step 1: Perform a hard reboot on your iPhone or iPad.
Step 2: Ensure that your device is connected to Wi-Fi. This is a common issue after updating the device's software.
Step 3: Troubleshoot the issue by accessing Settings => General => Date & Time. Make sure the Set Automatically option is enabled.
Step 4: Use another device with the same Apple ID. Go to Settings => Your Name => Password & Security => Get Verification Code. This action generates a 6-digit code that you'll enter on the device experiencing the verification issue if two-factor authentication is enabled.
10. Constant iPhone iCloud Password Prompts Error
This is one of the common, frequently occurring errors that can be frustrating for users.
To fix this error, follow the steps below:
Step 1: Restart your phone. Do this traditionally using the Power button, or apply the hard restart method.
Step 2: Log out and log back into your iCloud account. Go to Settings => Your Name => Sign out. If prompted, select Delete from phone, then sign back in.
Step 3: Check the status to ensure Apple servers are operational.
Step 4: If unavailable, try resetting your Apple account password at appleid.apple.com. Enter a new password when prompted and see if the error persists.
Step 5: The last option is to backup and restore your device. However, this process may take a significant amount of time.
The article above from Mytour has just guided you through some common ways to fix the issue of unable to create an iCloud account, as well as common iCloud errors. Additionally, if you have any questions or need further clarification, readers can leave their comments below the article.
Alongside the issue of unable to create an iCloud account, many people are also concerned about password recovery and how to retrieve iCloud passwords. You can find detailed instructions on how to retrieve iCloud password presented on Mytour.