Compilation of Common PUBG Mobile Errors

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In this article, we compile the common PUBG Mobile errors and provide solutions. Mytour.vn aims to address all player queries encountered during the download, gameplay, and experience of the exciting and popular game PUBG Mobile.

Different from the currently famous games like Rules Of Survival and Liên Quân Mobile, PUBG Mobile on mobile phones is particularly favored by many. However, this game also contains numerous errors that prevent users from experiencing all the interesting features that the publisher brings to users. Therefore, fixing common PUBG Mobile errors will help you have a better gaming experience.

Compilation of Common PUBG Mobile Errors

We will have the following common PUBG Mobile errors and their solutions today, causing many players to be uncomfortable:

1. Error related to PUBG Mobile version inconsistency

One of the common issues players often encounter when playing PUBG Mobile is the version inconsistency error. After each new update, users need to upgrade the game. However, after updating, they may find themselves unable to log in to the game.

* Troubleshooting

Currently, this phenomenon is common on iOS devices such as iPhone and iPad. The solution is quite simple: users need to enable both Wi-Fi and 3G/4G mobile network connections as shown below.

After that, we will access the game again so the program can confirm the new update, and you can then turn off the 4G connection to continue this process.

2. Tencent/PUBG Mobile Logo Hang Error

Similar to other bugs encountered by iPhone and iPad users, Android device owners often face the issue of getting stuck on the Tencent logo when playing PUBG Mobile, as depicted below.

* Troubleshooting Method :

For Android devices, we can address the Tencent logo freeze issue in PUBG Mobile by following these steps:

Step 1

: From the phone's home screen, navigate to Settings. Then, select the 'Apps' or 'App Manager' option.

Here, locate and tap on the PUBG Mobile app icon that's installed on your device.

Step 2 : This will take you to the app's information page. Tap on 'Storage' as shown below.

We will sequentially select the 'Clear Cache' and 'Clear Data' options as shown in the image above.

Step 3 : Re-access PUBG Mobile and proceed to update the application.

3. Login Unsuccessful Error

This is an issue that many encounter after successfully downloading and installing the app, where they cannot update the application or log in.

* Troubleshooting Method

You can only opt to uninstall the PUBG Mobile app on your phone and download the latest version from here:

+ Download PUBG Mobile for Android: Get PUBG Mobile for Android.
+ Download PUBG Mobile for iPhone: Get PUBG Mobile for iPhone.

- If you're playing PUBG Mobile VN (Vietnam version), you can download it here:

+ Download PUBG Mobile VN for Android: Get PUBG Mobile VN for Android.
+ Download PUBG Mobile VN for iPhone: Get PUBG Mobile VN for iPhone.

4. PUBG Mobile Login Gray Screen Error

This error occurs during the PUBG Mobile account login process on new devices, and players are likely to encounter this situation when logging into their account for the first time.

* Troubleshooting Method

To address this issue, users can quickly resolve it by selecting the Repair option from the login screen.

The system will prompt users to log back into the game by selecting OK, and the application will reload the latest update to help you overcome this situation.

5. Account Locked, Cheating Notification

Next, the issue of PUBG Mobile accounts being locked has been a hot topic on social media platforms and forums for some time.

* Reasons for Account Lock

- You used cheat money when topping up, or bought 'dirty' money from an intermediary seller.
- Your account is suspected of using cheating software tools like Hacks, interfering with the game.

* Troubleshooting Method

- Contact PUBG Mobile support HERE.

So, we have just reviewed together the common issues, errors in PUBG Mobile and their solutions so that you can continue your gaming experience, playing this highly attractive mobile game.

https://Mytour.vn/tong-hop-loi-pubg-mobile-thuong-gap-va-cach-khac-phuc-24079n.aspx
Additionally, if during playing PUBG Mobile, you notice your device experiencing stuttering, lag, continue to refer to the guide on reducing PUBG Mobile lag to help your phone have the most stable and smooth gaming experience possible.

Frequently Asked Questions

What should I do if my PUBG Mobile version is inconsistent?

If your PUBG Mobile version is inconsistent, first ensure both Wi-Fi and 3G/4G connections are enabled. This allows the game to confirm the latest updates. After the confirmation, you can disable the mobile connection and access the game.

How can I fix the Tencent logo hang error in PUBG Mobile?

To fix the Tencent logo hang error, go to your phone's Settings, select 'Apps' or 'App Manager', find PUBG Mobile, and tap on it. Clear the cache and data, then re-access the game to update the application.

What steps should I take for the login unsuccessful error in PUBG Mobile?

If you encounter the login unsuccessful error, uninstall the PUBG Mobile app and download the latest version from the official store. This process ensures you have the updated app and resolves any login issues.

How can I resolve the gray screen error during PUBG Mobile login?

To resolve the gray screen error during login, select the Repair option on the login screen. This action prompts the app to reload the latest updates, allowing you to log in successfully.

What should I do if my PUBG Mobile account is locked for cheating?

If your PUBG Mobile account is locked due to cheating, contact PUBG Mobile support immediately. Avoid using cheat money or software tools that interfere with the game to prevent future locks.

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