Compilation of error codes for infrared cooktops

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Frequently Asked Questions

1.

What should I do if my infrared cooktop shows error codes E1 or E2?

If your infrared cooktop displays error codes E1 or E2, it indicates a thermal sensor malfunction. This issue cannot be resolved at home, so it is essential to contact the warranty center or the supplier for repair assistance.
2.

How can I resolve the cooling fan issue indicated by error code E3?

To resolve the cooling fan issue indicated by error code E3, it is crucial to repair or replace the faulty fan immediately. Since overheating can be dangerous, contact the warranty center or manufacturer for the best solution.
3.

What does error code E6 signify, and how should I respond to it?

Error code E6 signifies excessive heat within the cooktop. If you encounter this error, you should disconnect the power and allow the cooktop to cool for about 10 minutes before resuming use. If it appears frequently, consult the warranty center for assistance.
4.

What does error code E9 mean regarding temperature control loss in the cooktop?

Error code E9 means the cooktop has lost temperature control, which may occur due to the indicator light not functioning or an uneven cooking utensil bottom. To resolve this, turn off the cooktop and ensure you use a flat-bottomed utensil.

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