Buzz
Indeed, Facebook Messenger chatbots are a new direction for Facebook Page administrators as they facilitate automatic and friendlier interaction with their users. Messenger Chat Bots are quite fascinating; they can read incoming messages, understand user intents, and then respond with text, images, or links, depending on the message response syntax you set up. But how do you create an automated chatbot on Facebook Messenger? Let's delve into the detailed guide in the article below.
Creating a chatbot to automatically respond on Facebook Messenger
Create your own Facebook chatbot, automate message responses on Messenger
1. Create a Facebook Chatbot on your computer
Step 1: To create a Facebook Messenger chatbot yourself, first, log in to your Facebook account and create a Facebook Page for yourself. That's quite easy, isn't it? And if you don't know how to create a Facebook page, you can refer to the article on how to create a Facebook fan page that we shared earlier.
Step 2: Next, we'll access the Facebook developer page HERE
Step 3: Here, you click on My Apps -> select Create App in the top right corner of the Facebook Developer page interface.
Step 4: Enter an arbitrary display name for the app and click Create App ID.
Step 5: Confirm the captcha code and then click Submit.
Step 6: In the newly created app management interface, navigate to the Messenger section and click Set Up.
Step 7: Scroll down to find the Access Token section, then click on Add or Remove Pages as described in the image below.
Step 8: A confirmation dialog will appear, where you should click Continue as... to grant permission for the app to be linked and operate on the selected Facebook Page.
You click and select a page, pointing to your fan page where you want to create the automated chatbot -> then click Next.
You read some information to understand as described in the image below -> then click Done.
Press OK to confirm once again.
Step 9: Next, open a new browser tab and go to the Botsify website HERE, then click on Sign Up to create a free account.
You can quickly create an account by linking with Facebook when you click on Sign up with Facebook.
Press Continue as... to proceed.
Press OK to confirm.
Step 10: On the Botsify website interface, click on the Basic Bot section.
Step 11: Choose a name for your automated chatbot and click Create
Step 12: A list of Pages you manage will appear, click Connect next to the page you want to create the automated chatbot for, and then click Let's Start to proceed to the next step.
Step 13: In the next interface, click on the triangle icon on the left-hand side of the Botsify management page and select New Story.
Step 14: Here, you'll find 2 options: User says and Bot says.
- User says: represents user keywords
- Bot says: represents automated bot responses
Depending on your page usage needs, you can associate keywords with each other sensibly, such as setting up as shown below. Once configured, click Save to save the settings.
Step 15: Next, access the Basic Messages section
Here, there are 3 sections:
Greeting message introduce your chatbot: Introduce your chatbot (displayed in the middle of the chatbox)
Get started button Send first message as a chatbot: The first message when you click Start chatting with the page. You can also add attributes by clicking Add user's attribute or a variable. For example, Hi there Pham Hung! How can I assist you?
Default message: When the bot doesn't understand the message you sent, the chatbot will automatically respond
After you've finished setting up, click Save to save the settings.
Step 16: Continue selecting Settings
Step 17: Here, click on Connect with your Facebook Application
Press Yes to proceed to the next step.
Step 18: Immediately, you'll receive a link and verification code as shown in the image below.
Step 19: Return to the Facebook developer page, navigate to the Webhooks section, and click on Set Up Webhooks.
A dialog box will appear, where you paste the link and verification code obtained from the Botsify page into the required fields. Additionally, check all the send fields and click Verify and Save.
Receive the Complete notification as shown in the image below, indicating that you have completed creating the automated chatbot on Facebook Messenger.
Right now, you can test by using another Facebook account to chat with the page where you just created the chatbot, and you'll receive the results as you set up earlier.
2. Create a Facebook Chatbot on Mobile
Creating a Facebook Chatbot on your phone is also quite straightforward, just follow the same steps as on your computer.
So here is the complete basic guide on how to create an automated chatbot on Facebook Messenger, creating a Facebook chatbot. Depending on the purpose of creating the bot, readers can set up the chatbot more flexibly. Hopefully, this article will be the quickest solution to help you create an automated chatbot for your page to timely interact with users and create a professional appearance for your page.
