Deactivate Vietcombank's Proactive SMS

With numerous benefits such as automatic detailed notifications on balance changes across payment and credit accounts, many have registered for activating Vietcombank's Proactive SMS to manage online transactions and simultaneously control risks during unusual account fluctuations.

Guide on how to deactivate Vietcombank's Proactive SMS

However, with the service usage fee at 8,800 VND/month/registered phone number for Vietcombank's SMS Banking, many find this service less valuable and wish to deactivate it.

So, how can you deactivate Vietcombank's Proactive SMS? What are the steps to follow? Let's explore the answers in the following article with Mytour.

Deactivate Vietcombank's Proactive SMS

Method 1: Deactivate Vietcombank's Automatic SMS Service via Text Message

- To unsubscribe from proactive SMS, simply send a message to 8170 or 6167. Specifically,
- Message format: 'VCB cd cancel' send to 8170 or 6167
- Message service fee: 1000 VND/message

Method 2: Deactivate Proactive SMS Service at the Transaction Counter

To deactivate the proactive SMS service you are using, please visit the nearest Vietcombank transaction counter, provide your ID card for the bank to verify information, and assist you in unsubscribing from the service.

Method 3: Deactivate Proactive SMS Service through VCB - iB@nking Online Banking

If you have previously registered for online banking services (VCB - iB@nking), you can click on the enhancements => Proactive SMS => select 'stop service' option.

Additionally, you can also call the Vietcombank hotline to unsubscribe from Vietcombank's Proactive SMS. However, during the communication, you will incur a telecommunications fee of 1000 VND/minute and may experience a considerable wait due to the high volume of calls to the Vietcombank hotline.

With the methods to deactivate Vietcombank's Proactive SMS introduced in this article by Mytour, we hope you will find valuable information. See you in upcoming articles.