Phones are essential in modern life, connecting us, entertaining, and aiding work. However, even Realme smartphones aren't flawless; they can encounter unexpected problems like sound loss or power failure.
In this article, Mytour helps you understand signs, causes, and fixes for Realme phone issues with sound loss or power failure. Stay tuned for solutions!

Identifying Realme phone issues: sound loss or power failure
Sound Loss
Recognizing sound loss on Realme phones is quite clear. You won't hear sound from the phone's external speaker, such as:
- Volume reduction or complete silence.
- No sound during calls, music playback, video playback, or gaming.
- Inconsistent volume fluctuations.

Power Failure
When a Realme phone experiences sudden power failure, signs may include:
- Completely black screen.
- Unable to restart the phone.
- Phone won't charge.
- Keypad and buttons unresponsive.
- LED light on but black screen.
- Device randomly restarts.

Causes of Realme phone issues: sound loss or power failure
Sound Loss
Sound loss issues on Realme phones can stem from various causes, including:
- Incorrect sound settings: One of the most common reasons for sound loss on Realme phones is incorrect or muted sound settings. Your phone may have been switched to 'Do Not Disturb' or 'Silent Mode' leading to sound loss.
- App or system errors: If apps or the system of your Realme phone encounter errors, this can lead to sound loss. For instance, if your music app hangs or has errors, your phone won't produce sound.
- Hardware issues: The external speaker of the phone may be damaged, internal cables may be broken, or the connection between the speaker and the phone's motherboard may not be good.

Power Failure
Various factors can cause power failure on Realme phones, including:
- Weak or drained battery: When the battery is weak or drained, the Realme phone won't have enough power to sustain operations and will experience power failure.
- Software glitches: Software glitches can cause power failure on Realme phones. This may occur when an app malfunctions or when there's an issue with a system update.
- Hardware defects: Hardware defects can also be the cause of power failure on Realme phones. Hardware components such as the battery, screen, or motherboard may be faulty and lead to the phone's power failure.

Fixing Realme phone issues: sound loss or power failure
Sound Loss
- Check and reset sound settings: If sound loss is due to incorrect or muted sound settings, you can check the sound settings on your phone. To check sound settings on your Realme phone, follow these steps: Open the Settings app on your phone >> Select Sound >> Check settings, ensure that 'Do Not Disturb' and 'Silent Mode' are not enabled >> Check volume settings and ensure they are set to maximum.
- Restart your phone: If sound loss is due to temporary issues, restarting your phone may help resolve the problem.
- Check and update apps and system: If sound loss is due to some apps or system errors, you may need to check and update apps and system on your phone.
- Check and repair hardware: If the above solutions don't help resolve sound loss issues, the cause may be hardware-related. You can check and repair hardware on your phone by taking it to Realme service center or other reputable phone repair centers.

Power Failure
- Recharge the battery: When the battery is weak or drained, the Realme phone experiences power failure. Therefore, check if the phone battery has enough energy by charging it or replacing it with a new one.
- Restart your phone: When the Realme phone experiences power failure, try restarting it by holding the power button for a few seconds until the Realme logo appears on the screen. If the phone restarts normally, the issue has been resolved.
- Use system restore mode: If software glitch is the cause of power failure on Realme phone, use system restore mode to restore your device. To access system restore mode on Realme phone, follow these steps: Turn off your Realme phone > Press both the power and volume down buttons simultaneously to enter system restore mode >> Use the volume up/down buttons to navigate and select options and use the power button to confirm. Note: Restoring factory settings will erase all data and apps on the device. Make sure to back up important data before proceeding.
- Check hardware: If your Realme phone still experiences power failure after recharging the battery and restoring the system, there may be an issue with the device's hardware. Check hardware components such as battery, screen, and motherboard to identify the problem. If you're not confident in checking and repairing your phone, take it to a phone repair shop for assistance.

Conclusion:
Sound loss or power failure in Realme phones is a common issue that can occur with any device. However, by following the troubleshooting steps outlined in the article, we can address the problem quickly and effectively. If the issue persists, take the device to the service center for support and repairs. Remember, proper maintenance and care will help keep your Realme phone running smoothly and optimally.
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