Buzz
=> Understand the significance of notifications for VinaPhone and MobiFone subscribers
=> Check Viettel, VinaPhone, and MobiFone subscriber information here
For those who have conducted online queries for Viettel subscriber information, there may be confusion about the notifications received. Which notifications require users to update their information and which ones don't?
Subscriber needs to standardize information; subscriber not on the list... what does it mean?
* Understanding notifications when checking Viettel subscriber information
Currently, when checking Viettel subscriber information, users will receive one of three notifications as below. Let's understand the meanings of these notifications and whether we need to update additional information like ID cards and photos.
1. [VP1] Subscriber needs to standardize information, supplement ID card, and portrait photo.
2. Subscriber is not in the list requiring information update according to Decree 49/2017/NĐ-CP.
3. Subscriber does not exist in the system or has incorrect information.
Explaining Notifications When Checking Viettel Subscriber Information
1. Subscriber needs to standardize information, supplement ID card, and portrait photo.
When you check Viettel subscriber information online and receive a notification like 'Subscriber needs to standardize information, supplement ID card, and portrait photo' as shown above. It means your phone number has not registered complete personal information as required by Viettel.
To update and supplement additional Viettel subscriber information, you need to visit Viettel's transaction points nationwide for assistance.
Alternatively, supplement Viettel subscriber information at home, you can also refer to how to use the My Viettel app to update Viettel subscriber information at home quickly and conveniently.
2. Subscriber is not in the list requiring information update according to Decree 49/2017/NĐ-CP
For subscribers receiving the notification 'Subscriber is not in the list requiring information update according to Decree 49/2017/NĐ-CP' when checking Viettel subscriber information, this notification will inform you that your subscription has updated complete information, and you temporarily don't need to go to Viettel transaction centers to supplement information.
However, at this point, we have 2 cases that you need to pay attention to as follows:
- Case 1: You will need to go to the nearest Viettel transaction points to complete the process of updating ID card images, portrait photos, etc., upon receiving a Viettel message notifying you about your phone number.
- Case 2: You do not receive a request for additional ID card images, portrait photos from Viettel, indicating that you will not need to supplement any information during this period.
3. Subscriber does not exist in the system or has incorrect information
In reality, receiving the notification 'Subscriber does not exist in the system or has incorrect information' applies only to subscribers with complete Viettel network information and not on the list requiring information supplement, similar to notification 2 we just discussed. However, we only receive this notification when checking Viettel subscriber information before April 6, 2018. After this date, we will receive the notification 'Subscriber is not in the list requiring information update according to Decree 49/2017/NĐ-CP' instead of the above notification.
https://Mytour.vn/giai-thich-cac-thong-bao-khi-tra-cuu-thong-tin-thue-bao-viettel-22894n.aspx
Thus, Mytour.vn has just helped you explore and understand the notifications when checking Viettel subscriber information. This is for those who are concerned, unsure if they are on the list of subscribers who need to update Viettel subscriber information or not.
Similarly, with Vinaphone, Mobifone, we can easily check our mobile subscription information after understanding the steps. Links to check Viettel, Vina, Mobi subscriber information have been compiled by Mytour.vn in the previous article, providing you with a clearer understanding of the network's requirements for users.
