Decoding VETC: Understanding Top-Up, Login, and Account Lookup

Buzz

Frequently Asked Questions

1.

What are the benefits of using the VETC automatic toll collection card?

Using the VETC automatic toll collection card offers numerous benefits. It helps vehicle owners avoid traffic jams, reduces time spent at toll booths, and decreases fuel consumption. The RFID technology allows for seamless travel through toll booths, ensuring a smooth and efficient journey.
2.

How can I register for a VETC account online or directly?

Registering for a VETC account is straightforward. You can choose to register directly at designated locations in Hanoi or opt for online registration through the VETC website. After filling in the necessary information, you will receive a confirmation code to finalize your registration.
3.

What precautions should I take when using the VETC card?

When using the VETC card, it is essential to maintain a speed below 30 km/h and keep a distance of at least 15 meters from other vehicles. Adhering to traffic signals and instructions from station staff is crucial to ensure safety and compliance.
4.

Are there any special offers for new VETC customers?

Yes, VETC currently offers attractive incentives for new customers, including free account opening and e-Tag application. These promotions are designed to encourage vehicle owners to experience the convenience of the non-stop toll service.
5.

What should I do if I encounter problems at a VETC toll booth?

If you experience any issues at a VETC toll booth, it is important to contact the operational staff immediately. They are trained to assist you and resolve any problems related to the toll collection process.

Mytour's content is for customer care and travel encouragement only, and we are not responsible.

For errors or inappropriate content, please contact us at: [email protected]