Buzz
The Cyber Game room services have recorded a significant influx of returning customers, to the point where players often find themselves waiting due to machine unavailability during holiday periods.
From a gaming center business perspective, how can you attract a large customer base immediately after a pandemic? What unique aspects of service do major cybercafes in Hanoi and Vietnam, in general, have that you can learn from and apply to your gaming center?
Explore in this article why management software for gaming centers like GC Platform (GCP) is the key to success for current Cyber Game business models.
Providing a variety of game genres with the best experiences
To meet the diverse needs of various gamer groups, large Cyber Game centers are expanding their investments to cater to each group with a variety of game genres, including Client Game, Mobile Game, and Web Game.
Providing a diverse array of games for customers also brings a challenge for cybercafe owners, namely the task of updating installations and game patches quickly for customers.
On average, a cybercafe will have from 80 to 150 workstations. If game updates are optimized and processed quickly, it will help cybercafes operate more smoothly, avoiding situations where customers spend 30 minutes updating a game for 30 minutes, which often happens in small and medium-sized cybercafes today.
Elevating accompanying food and beverage services for customers
Gone are the days of run-down gaming spots in cramped spaces. Nowadays, cybercafes are always invested in with powerful machine setups, 24/7 air conditioning, and attractive combo deals with enticing food options. In some cybercafes, the quality of food even influences gamers' choices on where to settle down and grind ranks with friends.
To develop their food and beverage services as a brand strength, cybercafes invest in a dedicated kitchen along with a visually appealing menu. Customers simply click the mouse to order food and drinks, and when it's ready, staff members bring it right to their table.
At present, cybercafes prioritize solutions using operational software to optimize resource usage and enhance Cyber Game services. GC Platform (also known as GCP) is one of the best gaming center management software options currently, with its exclusive features and characteristics.
GC Platform (GCP) - Leading Gaming Center Management Software Today
Having the advantage of being the underdog, GC Platform (GCP) has learned extensively from predecessors like Gcafe and CSM. Recognizing the early demand for providing services to Cyber Game centers has enabled GCP to develop a comprehensive model simplifying operations for owners of multiple machines or chains of gaming centers, including GCUpdate and GCMenuX.
GC Update consistently updates hot games and new market trends, trusted by cybercafe owners for its excellent cross-platform compatibility from Client Game to Web Game and Mobile Game. Going beyond, GC Update also supports the installation and updates of NFT/GameFi games - a new gaming trend in 2021 - swiftly and conveniently.
With GC Update, updating games is no longer a concern for cybercafe owners, as updates are now automated, systematic, and well-controlled, ensuring a 'need it, got it' experience for customers every time they play at a Cyber Game.
Not stopping there, GC Platform also provides the GCMenuX solution with an integrated order service menu tool, assisting gaming center owners in efficiently and professionally managing their food and beverage services.
GCMenuX supports gaming center owners in designing an attractive food menu with functions such as helping cashiers easily track orders and effectively control input and output.
In addition, with an extensive communication network, a wide partner ecosystem, and plans for community development and its Esports tournaments, GC Platform helps gaming centers position and develop their own brands through events, player appreciation gatherings, and more.
Considering the challenges of deploying digital marketing channels like Facebook with high bidding costs, GCP will be a strategic marketing and communication solution preferred by gaming centers in 2022.
After 5 years of trust, GC Platform (GCP) has become the most comprehensive gaming center management software brand in Vietnam, used by numerous cybercafes and gaming centers. Many features such as automatic game updates, menu/order management systems, etc., have become powerful tools enabling gaming center owners to boost revenue and confidently invest in upgrading their gaming center business systems in the peak summer season of 2022.
Learn more about GC Platform - The most comprehensive 2022 management software at
