Discover 5 simple methods to authenticate your iPhone X, XS Max from authorized retailers

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Frequently Asked Questions

1.

How can I verify the authenticity of my iPhone X or XS Max?

To verify authenticity, check the packaging for vibrant colors and clear printing. Also, inspect the serial number using Apple's website to confirm if it matches.
2.

What should I look for when inspecting the iPhone packaging?

Authentic iPhone packaging features clean edges and finely printed text. Any faded or blurry text could indicate a counterfeit product, so be sure to check these details carefully.
3.

Can connecting my iPhone to iTunes help verify its authenticity?

Yes, connecting your iPhone to iTunes is a reliable method. A genuine iPhone will display a connection icon in the iTunes interface, indicating its authenticity.
4.

How can I check the warranty status of my iPhone using its IMEI number?

You can check warranty status by dialing *#06# to find the IMEI number. Then, visit Apple's warranty check website to enter the IMEI and verify if the warranty is active.
5.

What features should I check to ensure my iPhone has Face ID functionality?

To ensure Face ID works, go to Settings > Face ID & Passcode. If there are issues, such as blurred prompts or error messages, the device may be counterfeit.

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