The iPhone X and XS Max are among the hottest flagship models desired by many on the smartphone market today. Consequently, there's an increasing prevalence of counterfeit and imitation products aimed at deceiving consumers. Is there a reliable way to authenticate an iPhone X, XS Max, or iPhone XR 64GB? Let's delve into the topic with Mytour's insights.
Identifying the Box
Apple has long been renowned for its aesthetically pleasing product designs. Consequently, the company pays meticulous attention to the packaging of its phones. Here's a method Apple advocates for authenticating iPhones.
Authentic Apple packaging typically features finely printed, prominently displayed text in vibrant, consistent colors. Faded or blurry text on the box may indicate a counterfeit product. Additionally, authentic iPhone X and XS Max packaging exhibits clean, precise edges without any dents or imperfections. Counterfeit iPhone boxes often lack attention to detail, with rough, indistinct printing and sloppy packaging.

Genuine iPhone packaging is exquisitely crafted, with clear, defined lines
Furthermore, upon opening the authentic iPhone box, you'll notice that the accompanying accessories are securely affixed with strong, thin adhesive, easily removable for use, rather than wrapped in common plastic.
Verify the device's serial number
Every iPhone X or XS Max model manufactured by the company comes with a unique serial number. When purchasing, you can navigate to General > About > Serial Number in the Settings app to view it. Then, visit Apple's iPhone check website at https://checkcoverage.apple.com/ and enter the serial number for verification. If the website returns an error stating no results found, it indicates the iPhone is counterfeit.

Verifying the serial number is a method to authenticate an iPhone X
Try connecting the iPhone to iTunes
Counterfeit iPhones are becoming increasingly sophisticated. Despite their interface resembling iOS, they actually operate on the Android operating system. Fake iPhones lack the iOS operating system, even though their interface may mimic iOS. Therefore, connecting an iPhone to a computer with iTunes installed can help determine its authenticity. A genuine iPhone will prompt a connection icon in the top right corner of iTunes.

Successful iPhone connection icon in the top right corner of the iTunes interface
Check warranty expiration via the device's IMEI
Checking the warranty expiration of the device through its IMEI number can be helpful in case of any malfunctions requiring warranty service.
- First, you can check the IMEI number of the device using the *#06# code in the phone dialer or by accessing the Information section in Settings.
- Next, open Safari browser and visit Apple's warranty check website https://checkcoverage.apple.com/.
- Enter the IMEI number on the website > input the Captcha code for verification > click Continue.

Input the correct serial number and Captcha code as shown in the image to check information
Once the website displays results, look for the Repairs and Service Coverage section, where detailed device information is available. If it shows Active, the warranty is still valid; if it shows Expired, the Apple warranty has expired.
Check Face ID Functionality
The Face ID unlocking feature has been implemented since the iPhone X and later versions, replacing the old Touch ID. This is a crucial feature you shouldn't overlook. To verify the functionality of Face ID, navigate to Settings > Face ID & Passcode, then add your face to check if the device operates correctly.
Some counterfeit devices may have faulty Face ID functionality, with the face addition feature appearing blurred and unselectable, accompanied by a yellow triangle icon indicating the message “A problem was detected with the TrueDepth camera. Face ID has been disabled.” Note that you should not be tempted by offers of cheap iPhone X, XS, or XS Max with Face ID issues, as lacking this feature compromises security and makes the device more susceptible to theft.

Notification text indicating an issue with Face ID functionality on your iPhone
Inspect Camera Module
Finally, another essential check for authentic iPhone X and XS Max models is the camera module on the device's body. Genuine camera modules typically sit flush with the device body and feature a metal rim around the perimeter, adding an elegant touch to the device. Conversely, counterfeit iPhones often have camera modules made of plastic with non-transparent glass.

The camera on genuine iPhones is neatly positioned at the corner of the device and has a transparent glass rim
This article has shared simple ways to authenticate iPhone X and XS Max models. When purchasing a phone, it's advisable to buy from reputable stores known for selling genuine products and offering the best warranty service. Mytour supermarket has a wide range of genuine iPhone models and thousands of other phone models from various brands. Visit the nearest store today to receive expert advice on phone models and the chance to win attractive gifts with your purchase!