Discover how to check your current Viettel services and manage subscriptions effortlessly.

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Ngày cập nhật gần nhất: 15/4/2026

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Learn the simple steps to effortlessly check your active Viettel services.

2. How to check Viettel services using My Viettel app

How to cancel Viettel services

1. Cancel Viettel VAT services

Curious about the services linked to your Viettel number? Join Mytour to explore ways to track your Viettel services.

Telecom companies offer a myriad of services, often leaving users unaware of their subscriptions. Our method simplifies monitoring and managing your Viettel subscriptions.

Learn the simple steps to effortlessly check your active Viettel services.

In case of not availing any services, you will receive a notification indicating that you have not used any VAT services of Viettel...

2. How to check Viettel services using My Viettel app

Apart from checking Viettel services via text messages, customers can download the My Viettel app to check Viettel 3G services, check the current 4G Viettel package, explore available Viettel packages, cancel Viettel services, or utilize various other utilities.

How to check deducted Viettel services:

Step 1: Log in to the My Viettel app.

If you haven't installed the app on your phone yet, you can download and register for an account using your current phone number here:

+ Download link for My Viettel for iPhone
+ Download link for My Viettel for Android

Step 2: On the homepage, select 'All'.

Guide to checking Viettel services through My Viettel app

Step 3: Scroll down to 'Customer Support' and select 'Service Registration History'.

Information about the latest subscribed and cancelled service packages will be displayed here.

- Guide to checking postpaid Viettel services via SMS:

Syntax: TBC send 195 (Free).

- Check the services in use by calling the hotline: Dial 198 and provide the postpaid Viettel number for tariff inquiry (200đ/minute).

How to cancel Viettel services

1. Cancel Viettel VAT services

You can follow the steps below to cancel Viettel VAT services:

Method 1: Compose 'CANCEL' send to the receiving number or service number.

Method 2: Compose 'CANCEL' followed by the package code send to the receiving number or service number.

Note: If you don't know the package code, please call Viettel hotline or compose 'INFO' send to 1228.

2. Canceling 3G/4G data packages

To avoid service fees from data packages renewed by Viettel, you can execute through text message syntax as follows:

- Cancel renewal to retain benefits: Compose 'CANCEL' send to 191 or 'CANCEL' package name send to 191.

- Completely cancel the package: Compose 'CANCEL DATA' send to 191 or 'CANCEL DATA' package name send to 191.

- Cancel Viettel promotional call packages: Compose 'CANCEL' package name send to 109.

Currently, Viettel is deploying various applications including My Viettel. Using My Viettel will bring you many benefits, especially your information or selecting packages and services. If you are interested, refer to how to use My Viettel here to clarify this issue.

Frequently Asked Questions

How can I easily check the services linked to my Viettel number?

You can easily check the services linked to your Viettel number by using the My Viettel app. Simply log in, navigate to 'All,' then go to 'Customer Support' and select 'Service Registration History' to view your active subscriptions.

What are the steps to cancel Viettel VAT services through SMS?

To cancel Viettel VAT services via SMS, you can either compose 'CANCEL' and send it to the service number or add the package code after 'CANCEL' and send it to the same number for cancellation.

Is the My Viettel app helpful for managing my Viettel services?

Yes, the My Viettel app is very helpful for managing your Viettel services. It allows you to check your 3G and 4G packages, explore available services, and even cancel unwanted subscriptions directly from your phone.

How do I check my current Viettel 4G package through the app?

To check your current Viettel 4G package, log in to the My Viettel app, select 'All' from the homepage, and scroll down to find information regarding your current packages and any available options.

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