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When there's a need for communication, new registrations, or renewing current Viettel packages, not everyone has enough money in their account to meet their needs. In this case, most people choose to purchase new top-up cards or get advances from the network provider to make up for the shortage of money.
Getting Viettel advances while your account still has credit? How to get Viettel advances when there's still credit?
Disregarding the ideal top-up method in method 1, some users still opt for Viettel credit advances even when the cost of advancing from the network provider is much higher than traditional top-up methods.
So what are the actual conditions, and how does one go about advancing Viettel credits with an existing balance? When should you use it? Let's find out the answers in the article below by Mytour.
Advancing Viettel credits with an existing balance
In simple terms, advancing Viettel credits is akin to borrowing money, receiving funds directly into your Viettel sim card by performing the credit advance operation on the My Viettel app or by sending a default message to the hotline 9118, 911. The amount you can advance is determined by Viettel based on the remaining balance in your account and the minimum telecommunication charges you've incurred in the last 3 months.
* Conditions for advancing Viettel credits with an existing balance.
To easily advance Viettel credits with an existing balance, your Viettel subscriber needs to meet the following conditions:
- Your Viettel account must have been active and stable for at least 90 days, not blocked unidirectionally or bidirectionally; no outstanding debts from Viettel advances via shortcodes 511, 911.
- The balance in your account is less than 5000đ (for credit advance via My Viettel app, hotline 9118) and less than 300đ (for credit advance via hotline 911).
- Each subscriber is only eligible for credit advance once per card recharge. The advanced amount will be deducted directly from the next card recharge.
1. Advancing Viettel credits with an existing balance via 9118
When the balance in your account is >5000 đ and you want to request advances from Viettel, you need to perform the following steps:
Step 1: Compose DK and send to 9118 to register for Viettel credit advance service
Step 2: Compose UT and send to 9118 to request credit advance
Depending on your history of using Viettel network services, the amount you're allowed to advance will vary. Typically, the minimum amount for a single advance via shortcode 9118 is 5000 đ and the maximum is 50,000 đ. The fee for advancing credit via hotline 9118 is 15% of the advanced amount.
You can refer to the message syntax for requesting Viettel credit advances via shortcode 9118 through the table below.
Advancing Viettel credits while your account still has balance via hotline 9118
2. Advancing Viettel credits while there's still balance via hotline 911
When your Viettel account has a balance less than 300đ, you can immediately advance 10,000đ into your account to maintain communication. The fee for this method is 1,500đ per advance.
Specifically, the message syntax for advancing Viettel credits while there's still balance is as follows: Compose *911#
3. Advancing Viettel credits while there's still balance via My Viettel app
Instead of struggling with message syntaxes to request advances via hotlines 9118, 911 as mentioned above, you can also easily register for Viettel credit advances through the My Viettel app.
The steps are as follows:
- Step 1: Access the My Viettel app using the Viettel phone number you're using, then enter the OTP code and press Login. If you don't have an account yet, you can download the My Viettel app and refer to Mytour's guide on how to create a My Viettel account.
- Explore more: How to create a My Viettel account
Download the My Viettel app here:
Step 2: In the Utilities section, swipe from right to left (Image 1). Then, click on 'Other utilities' (Image 2).
4. Advancing Viettel credits via 511
In addition to the above methods, you can also request advances from Viettel mobile network via shortcode 511. If your original account balance is less than 1000 dong, 511 will automatically send you a message inviting you to use this advance service. With this method, you just need to press *511# then press Call and you're done. Immediately after, your account will be credited.
Comparing the Viettel credit advance methods when there's still balance mentioned above, with the same 15% advance fee, advancing credit via hotline 9118 allows for much larger advances compared to the other 2 methods.
So we've explored together 3 methods of advancing Viettel credits when there's still balance provided by the Viettel network provider. During the process of performing the Viettel credit advance methods when there's still balance mentioned above, if you encounter any issues such as being unable to send messages, syntax errors preventing any advances, you can contact Viettel customer care hotline (18008090) for assistance.
Along with the methods of advancing Viettel credits when there's still balance, readers also need to consider how to request free Viettel messages for use in necessary situations. Wishing you all success.
- Explore more: How to request Viettel messages
