Discover the art of recovering your lost Zalo password without your SIM card. Losing your SIM doesn't mean losing access. Learn the steps to regain your Zalo password quickly and effortlessly.

Forgot your Zalo password but lost the SIM card used for registration? Fret not! This guide will walk you through the process of recovering your Zalo password without the need for your missing SIM card, allowing you to swiftly log back into the application.

Many worry about reclaiming their Zalo password without their phone's SIM card. Follow the instructions below!

If the registered Zalo account's phone number belongs to you, consider obtaining a new SIM card to recover your Zalo password.

Step 1: Get a new SIM card

Firstly, recall approximately 3-5 recent phone calls or text messages from your contacts. Then, bring your ID card or Citizen identification card to the service store of your network provider. The network staff will assist in issuing a new SIM card for you. Usually, the cost for obtaining a new SIM card is around 25,000 VND. However, it's advisable to contact the network's hotline for accurate information before getting a new SIM!

You need to get a new SIM card at the service store of your current network provider.

Step 2: How to recover Zalo password without SIM

After obtaining a new SIM, follow these steps to recover your Zalo password: Firstly, access the Zalo app and tap “Log In”. Next, tap “Recover Password” and enter your login phone number. Then, tap the arrow at the bottom right corner of the screen.

Tap the arrow at the bottom right corner to proceed.

If you enter the correct phone number, the screen will display your account information, including name and current profile picture, along with a request to send a confirmation code below. Then, tap “Confirm”. The system will send the confirmation code to your phone via call or message.

Press “Confirm” to have the system send the code to your phone.

Press “Create Password” to set a new password for your Zalo account. Then, enter the new password in the two displayed fields and press “Update” to complete the process of recovering your Zalo account without the SIM card.

Create a new password for your Zalo account and press “Update” to finish.

To recover your Zalo password, you need to change your phone number in the following situations:

- You used a non-registered SIM when signing up for Zalo, and the phone number may be blocked or transferred to a different owner.

- You used someone else's phone number to register your Zalo account.

In such cases, the method to retrieve Zalo without the SIM is to change to a new phone number. Additionally, update your Zalo information to the registered phone number or the official Xiaomi phone you are currently using for easy account verification in case of issues. To change to a new phone number, follow these steps:

Step 1: Request Zalo to send the activation code to the old phone number

Firstly, get in touch with the person holding the SIM card registered for your Zalo account to have them send you the activation code. Afterward, open the Zalo app and press “Log In”. Next, tap “Recover Password” and enter the old phone number. At the bottom right corner of the screen, press the arrow icon to continue.

Enter the phone number associated with your Zalo account and press the arrow icon at the screen corner.

Step 2: Contact the SIM owner to receive the activation code

The activation code will be valid for 45 seconds, so contact the SIM owner immediately. Zalo accounts may be locked for approximately 24 hours if you request the activation code multiple times.

After obtaining the activation code, enter it and press “Create Password” to set a new password. Now, input the new password in the two fields on the screen and press “Update” to access Zalo with the new password.

Press “Create Password,” enter the new password, and then click “Update.”

Step 3: Switch to the registered phone number

Access the Zalo app and log in using the old phone number and the new password. Next, press “Settings” and select “Account and Security”. Here, choose “Change Phone Number” and press “Continue”.

Press “Account and Security,” then choose “Change Phone Number.”

Here, enter the new phone number and press “Continue”, then click “Confirm”. At this point, the system will send a confirmation code to your new phone number via call or message. Enter the confirmation code and press “Continue”, then follow the instructions to complete the process of recovering your Zalo password without the SIM card.

Enter the new phone number and press “Continue.”

While recovering your Zalo password without the SIM, you may have some queries, and here are the answers for you.

Currently, Zalo does not allow users to recover passwords without a confirmation code due to the app's stringent security system.

The SIM card owner can indeed access the historical data in your Zalo account, including messages, images, and chat logs, if they know how to recover the password and successfully log into the app.

The Zalo account will not automatically log out if you lose the phone's SIM card. Therefore, you need to successfully log in to the Zalo app to log out from the account on the phone.

You can preserve all your messages, images, and friend list when logging into Zalo with the new password.

You cannot delete your Zalo account when the SIM is lost. Therefore, you need to successfully log in before you can proceed with deleting your Zalo account.

This article has guided you on how to recover your Zalo password on your phone or Xiaomi 13 Lite 5G when you lose the registered SIM card or not. Additionally, you can also change to a new registered phone number for your Zalo account to easily verify information in case of a lost SIM. Wishing you a great experience with this application!