Discover the Latest GrabBike, GrabCar Fares, and Promo Codes

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Frequently Asked Questions

1.

What are the benefits of using the Grab app for transportation?

Using the Grab app for transportation provides multiple benefits, including transparent pricing, convenience in booking rides, and the ability to pay the exact fare displayed on the app without hidden fees. Additionally, you can take advantage of promotional codes to reduce costs.
2.

How are GrabBike and GrabCar fares determined during peak hours?

GrabBike and GrabCar fares during peak hours are determined by flexible pricing based on demand, location, and time of day. This means prices can increase during busy periods, ensuring that drivers are compensated fairly for their services.
3.

What promo codes are available for Grab services in March 2017?

In March 2017, several promo codes are available, including GP40 for 40,000 VND off 10 GrabBike rides and GRAB75 for 75,000 VND off two GrabCar rides. These codes are applicable to first-time users or specific rides, providing significant discounts.
4.

What should customers know about additional charges when using Grab services?

Customers should be aware that additional charges may apply for toll fees, route changes, and peak hour surcharges. For instance, changing the route incurs a 30,000 VND fee for stops within a 5km radius, ensuring a clear understanding of total costs.
5.

Is it necessary to have an internet connection to use Grab's services?

No, it is not necessary to have an internet connection to use Grab's services. Users can utilize the Grabbike hotline service to call for rides within the city, allowing access to transportation even without internet availability.

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