Easy and Fast Guide to MB Bank Login

Step 1: Open your web browser and go to the official website of MB Bank by entering mbbank.com.vn in the address bar.

Step 2: On the main website, locate the 'Digital Banking' or 'Online Banking Services' section. Click on this section and then choose the account that suits you, whether it's a personal or business account, depending on the type of account you own to proceed with MB Bank login.

Step 3: After selecting the account, you will be prompted to enter login information. Enter your username and password in the respective fields. Additionally, you can choose additional authentication methods such as two-factor authentication, fingerprint, or receive OTP code via phone for securing your account.

Step 4: Once you have entered the MB Bank login information and selected the authentication method, click on the 'Login' button. The system will process the information and redirect you to your MB Bank account.

By following the above steps, you will be able to quickly and conveniently log into your MB account. From there, you can perform transactions, check balances, pay bills, and manage your finances online easily and securely.

Login through MB Bank App

Here's how to log in to MB Bank through the bank's app with a straightforward process. You can follow detailed instructions as follows:

Step 1: First, download the MBBank app from the app store corresponding to your phone's operating system, such as the App Store for iOS or Google Play Store for Android. Then, proceed to install the app on your mobile device.

Step 2: Open the installed app and enter your MB Bank username and password. If your device supports it, you can also use authentication methods like fingerprint or facial recognition (Face ID) for quick and convenient login.

By following these steps, you will have successfully logged into your bank account on your mobile phone easily and conveniently.

What to Do If You Forget Your MB Bank Username

If you forget your MB Bank username, addressing this situation requires certain steps to resolve. Here's a guide on how to handle the situation when you forget the username of your MB Bank account.

Recovering MB Bank Username at the Branch

To recover a forgotten username, the quickest way is to visit the MB Bank branch directly. When you go, bring your ID card and go to the nearest bank branch. There, bank staff will verify the account and provide you with the forgotten MB Bank username. To be served promptly, visit during business hours.

MB Bank's working hours are from Monday to Friday weekly, not working on Saturday and Sunday. Morning hours are from 8:00 AM to 12:00 PM, and afternoon hours are from 1:30 PM to 5:00 PM/5:30 PM.During the meeting with bank staff, they will assist you in recovering the forgotten username, ensuring you can access your MB Bank account on the app or Internet Bank conveniently and securely.

Check in MB Bank's Messages

If you've recently signed up for MB Banking services but haven't changed your username, you can find this information in the SMS or personal email that the bank has sent you. This is a convenient way to handle forgetting your MB Bank username.

Usually, in the bank's messages, you'll find information about the initial provided username and password. However, note that if you've already changed your username, this method is not available. This is because the bank's username only applies for the first time and for those who haven't changed their username.

So, if you've changed your MB Bank username and forgotten it, follow the previous instructions in the article to recover your username by contacting the bank's customer service directly. They will assist you in the username recovery process, ensuring you can continue using banking services conveniently and safely.

Call MBBank Hotline

To address customer queries, MB Bank has deployed automated hotlines. Therefore, if you forget your MB Bank username, you can also contact the hotline to request a reissue. Here are the steps to do this:

Step 1: Call the hotline at 1900545426 (for customers in Vietnam) or (+84) 24 3767 4050 (for customers abroad). Then, press 2 to continue.

Step 2: Enter your ID card number and press # to complete.

Step 3: The hotline operator will announce your MB Bank username.

By following the above steps, you will receive your username information from the hotline operator. This helps you easily and conveniently recover access to your MB Bank account.

Note: Ensure you provide accurate ID card information to verify your identity and ensure the safety of your personal information during the process of requesting the reissuance of your MB Bank username.

Frequently Asked Questions

Forgot MB Bank Username - What Happens?

When you forget your MB Bank username, the natural instinct is to try entering what you think is correct on the app. However, if the username is repeatedly entered incorrectly, you'll be unable to access the app for transactions.

Notably, if you input the wrong username on the MB Bank app more than 5 times, the account will be locked for safety. Having a locked Banking account can cause more inconvenience than just forgetting the MB Bank username.

Will MB Banking Account Get Locked for Multiple Wrong Entries?

As we know, when customers input the wrong MB Bank username more than 5 times, the bank will lock the account. This is done to prevent malicious attempts to log in unlawfully. By automatically locking the account, the bank ensures the safety of assets for customers.

In case your account is locked due to entering the wrong username more than 5 times, customers can visit MBBank branches directly to initiate the unlocking procedure. This process includes the following steps:

Step 1: Customers provide their original ID card and contact information, such as phone number and previously registered service account number, to verify the account.

Step 2: Bank staff conduct checks, comparisons, and identify the reason for the account lock. They then inform the customer about the account status.

Step 3: If the customer-provided information is accurate, the bank will provide the MB Bank username and a new password. Customers can then log in to the account and update information if necessary.

By following these steps and providing accurate information, customers can restore access to their MB Bank account and continue using services normally.

Above is a simple and quick guide on MB Bank login through Internet Banking and the bank's app, as well as handling when you forget your username. We hope this information will be helpful for you in using MB's services and allow you to access your bank account conveniently and safely.

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