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iPhone users may encounter various glitches during usage, one of which is the inability to capture screenshots, causing inconvenience. Wondering how to troubleshoot this issue?
In this article, we'll guide you through some methods to resolve the problem of iPhone screen capture failure. Let's dive in!
Why Can't I Capture Screenshots on iPhone?
Although uncommon, the issue of iPhone screen capture failure can affect some iOS 17 devices. The reasons behind this malfunction can vary, ranging from temporary system glitches to faulty buttons, or outdated iOS versions...
How to Fix iPhone Screen Capture Failure
Common Fixes for iPhone Screen Capture Failure
Restart Your iPhone
One of the easiest troubleshooting methods for iPhone screen capture failure is to restart your device.
To restart your iPhone, follow these steps:
Step 1: Press and hold both the Side button on the right and one of the Volume buttons on the left simultaneously.
Step 2: Drag the power-off slider to the right.
Step 3: Wait for your iPhone to completely shut down. Then restart the device and try taking a screenshot.
Force Restart Your iPhone
If restarting doesn't resolve the screen capture failure issue, you can try force restarting the device. This method will clear the iPhone's cache and eliminate any system glitches that may cause the screen capture to malfunction.
To force restart your iPhone, follow the steps below:
Step 1: Quickly press and release the Volume Up button on your iPhone.
Step 2: Follow the same process with the Volume Down button.
Step 3: Then, press and hold the Side button of your device until the iPhone turns off.
Check Storage Capacity
Low storage capacity can also cause screen capture failure on your iOS device. If your storage is running low, you may still be able to take screenshots but they won't be saved. You need to check the remaining device storage on your iPhone and optimize it.
Ensure Guided Access is Disabled
Guided Access on iPhone is a feature that allows you to limit your iPhone to using only one app on the screen. When this feature is enabled on iPhone, you're restricted to using limited buttons and functions within that app. To exit the app, you need to enter a password, use Touch ID, or Face ID.
So make sure Guided Access is disabled on your iPhone. Only then can you capture screenshots on your iOS device without encountering any issues.
Ensure Accessibility Support is Disabled
Accessibility Support feature in iOS is designed to provide users with a specialized interface to minimize distractions on iPhone. Accessibility Support mode needs to be manually set up on iPhone through Accessibility settings.
So, if you've enabled Accessibility Support on your iPhone, you need to disable it. This way, you'll be able to take screenshots.
Check iOS Updates
Using an outdated iOS version can also cause screen capture failure. In this case, you should check for the latest iOS update on your iPhone and install it immediately. The steps to install are as follows:
Step 1: Open the Settings app on your iOS device.
Step 2: Navigate to General.
Step 3: Tap on the Software Update option.
Step 4: When the iOS update appears, press the Update Now button to start updating to the latest iOS version.
After updating to the latest iOS version, your iPhone screen capture issue will be resolved.
Reset All Settings on Your iPhone
Screen capture failure can also occur due to settings on your iPhone. Therefore, you need to reset all settings on your iPhone using the following steps:
Step 1: Open the Settings app on your iOS device.
Step 2: Navigate to General.
Step 3: Scroll down and tap on the Transfer or Reset iPhone option.
Step 4: Press the Reset button on the next page.
Step 5: In the additional menu, select the Reset All Settings option.
Step 6: Provide your device Passcode to complete the reset process.
Contact Apple Support
If none of the above troubleshooting methods resolve the issue of iPhone screen capture failure, it's likely a hardware issue. Therefore, you should contact Apple Support. Alternatively, you can take your iPhone to an Apple Store for consultation and repair.
Conclusion
The article on Mytour has provided you with solutions to fix iPhone screen capture failure. Hopefully, it will help you overcome the problem if you encounter it. If you find the article helpful, don't forget to share it with your friends.
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