Effective Troubleshooting of Samsung Washing Machine Error Codes at Home

After a period of use, your Samsung washing machine starts showing signs of malfunction, with error codes frequently appearing, alerting you to the machine's condition and problems. However, you're unsure of the cause to quickly resolve the washing machine. In this article, Mytour will list in detail the common Samsung washing machine error codes to help you fix them at home without the need for repair technicians.

List of Samsung Washing Machine Error Codes

The list of Samsung washing machine error codes below has been researched by Mytour from various reputable sources and compiled in detail for easy reference.

1. Error Code 4E – Water Supply Pipe Not Functioning

Cause:

• Blocked water supply pipe
• Water valve tightly closed
• Bent pipe

To fix this issue, you can perform the following steps:

• Check if the water faucet is functioning properly and the water supply pipe is not bent.
• Inspect the water valve and ensure it is fully open.
• Check if any pipes are blocked. If so, clean them by removing and flushing water through them.
• Verify if the water faucet is securely attached to the pipe. If not, reattach the faucet and the pipe together.

2. Error Code 4C – Water Not Supplied to Drain Pipe

Cause:

• Blocked drain pipe
• Bent drain pipe
• Clogged filter

To fix this issue, you can perform the following steps:

• Check if the drain pipe is blocked by removing the filter cover and inspecting for any solid materials trapped inside. If found, clean them.
• Inspect the drain pipe and ensure it is not bent or blocked. If necessary, clean or replace the pipe.
• Check the filter and ensure it is not clogged. If the filter is clogged, clean or replace it.
• Check if the drain pipe is bent. If so, straighten the pipe.

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3. Error Code 5C – Washing Machine Not Receiving Water Supply

Cause: 

• Water valve is blocked
• Water supply hose is kinked 
• Water pipe is clogged
• An internal component of the washing machine is damaged

To fix this issue, you can perform the following steps:

• Check if the water valve is tightly closed. If closed, open the water valve.
• Inspect the water supply hose and ensure it is not kinked or blocked. If necessary, clean or replace the hose.
• Check the hose connections and ensure they are not loose or leaking. If needed, tighten the hose connections or replace them.
• Inspect the filter and ensure it is not clogged. If the filter is clogged, clean or replace it.
• Check if any internal component of the washing machine is damaged. If so, replace or repair the component.

4. Error Code 1E 0E OC – Water Overflow

Cause:

• Water supply hose leaking 
• Blocked water pipe
• Water processing component damaged
• Water regulating valve damaged 
• Washing machine control part faulty.

To fix this issue, you can perform the following steps:

• Check if the water supply hose is leaking or blocked. If necessary, clean or replace the water supply hose.
• Inspect the water processing component and ensure it is functioning normally. If needed, replace the water processing component.
• Check the water regulating valve and ensure it is functioning properly. If necessary, replace the water regulating valve.
• Check the washing machine control part and ensure it is functioning normally. If needed, replace or repair the control part.

5. Error code DL – Washing machine door not closed properly

Cause:

Error code DL on the washing machine typically appears when the washing machine door is not closed properly or not fully closed. This can cause safety hazards and halt the operation of the washing machine.

Resolution:

• Check for any obstruction inside the washing machine door. If found, remove them.
• Inspect the door lock and ensure it is functioning properly. If the door lock is damaged, replace it with a new one.
• Verify the proper operation of the door sensor. If necessary, replace it with a new sensor.

6. Error code L0 – Washing machine door unlocked

Reason:

• The washing machine door is not securely locked.
• The washing machine has lost connection with the sensor.

Resolution:

• Check and ensure that the washing machine door is securely closed and the door lock is functioning properly.
• Inspect if the door lock sensor is operating properly. If necessary, replace it with a new sensor.
• Check and ensure that the cable between the sensor and the washing machine control board is not broken or loose.

 7. Error Code d5/dC – Washing machine running but door not closed, lid open

Cause: The door is not securely closed or the washing machine lid is open during operation.

Resolution: 

• Turn off the washing machine and check if the door or lid is securely closed.
• If necessary, firmly close the door or lid of the washing machine and lock them by pushing firmly until you hear the locking sound.
• Check and ensure that the door sensor is functioning properly. If necessary, replace the sensor with a new one.
• Check and ensure that the cable between the sensor and the washing machine control board is not broken or loose.

8. Error Code CL dE – Child Lock activated

Cause: Error Code CL dE typically appears when the child lock mode is activated.

How to fix:

• Press and hold the power button on the washing machine for at least 3 seconds to turn off the machine.
• Press and hold the child lock button on the washing machine control panel for at least 3 seconds to deactivate the child lock mode.
• Refer back to the washing machine user manual to learn how to activate and deactivate the child lock mode.

9. Error Code E8 – Abnormal water temperature

Reason: Error Code E8 on the washing machine often appears when the water temperature is not at a normal level or when the temperature sensor is faulty.

How to fix:

• Check if the water inlet hose to the washing machine is blocked.
• Double-check the temperature settings on the washing machine and ensure that the temperature is set correctly as required.
• Inspect the temperature sensor on the washing machine and ensure that it is functioning properly. If necessary, replace the sensor with a new one.
• Check and ensure that the cable between the sensor and the washing machine control board is not broken or loose.

10. Error Code LE – Water Leakage from the Washing Machine

Reason:

• The water hose is damaged
• The water control valve is not functioning
• The drain part is clogged

How to fix:

• Check the water hose to determine if it is damaged or not sealed. If necessary, replace it with a new hose.
• Inspect the water control valve on the washing machine and ensure that it is functioning properly. If necessary, replace it with a new control valve.
• Inspect the drain part on the washing machine and ensure that it is not clogged. If necessary, clean the drain part or replace it with a new one.

 11. Error Code 1C – Water Level Sensor Malfunction

Reason: Error Code 1C on the washing machine indicates a malfunction with the water level sensor. The water level sensor is an important component of the washing machine, measuring the water level in the tub to ensure that the machine uses the correct amount of water for each wash cycle.

To troubleshoot this issue:

• Turn off and disconnect the power supply before performing any actions on the washing machine.
• Check the water level sensor on the washing machine to ensure it is not damaged or dirty. If necessary, clean the sensor or replace it with a new part.
• Inspect the water hoses to ensure water can enter the washing tub and the water level sensor is functioning normally.

 12. Error code Ub/UB – Unable to spin clothes

Root cause: Error code Ub/UB on the washing machine indicates that the machine is unable to spin clothes. This is a common issue when clothes are unevenly distributed in the drum, or when the drum is overloaded.

Troubleshooting steps:

• Wait until the washing machine stops operating and allows the clothes to settle in the drum.
• Open the washing machine door and check if the clothes are evenly distributed in the drum. If not, redistribute the clothes so that they are evenly placed in the drum.
• Check if the drum is overloaded. If overloaded, reduce the amount of clothes in the drum and restart the washing process.
• Restart the washing machine and run the spin cycle again.

13. Error Code E4/UE – Washing Machine Load Imbalance

Root cause: Error code E4/UE on the washing machine indicates that the load in the machine is not evenly distributed, causing a balance issue. This commonly occurs when washing a large or heavy load of clothes, or when washing items such as blankets, pillows, rugs, and other bulky items.

Troubleshooting steps:

• Wait until the washing machine stops operating and allows the clothes to settle in the drum.
• Open the washing machine door and check if the clothes are evenly distributed in the drum. If not, redistribute the clothes so that they are evenly placed in the drum.
• Check if the drum is overloaded. If overloaded, reduce the amount of clothes in the drum and restart the washing process.
• Restart the washing machine and run the washing process again.

 14. Error Code Sd/Sud – Excessive Foam in Washing Machine

Root cause: Error code Sd/Sud on the washing machine indicates that excessive foam is generated during the washing process, which can occur due to the use of too much detergent or laundry powder. Foam can disrupt the load balance and may cause other issues for the washing machine.

Troubleshooting steps: 

• Open the washing machine door and check if there is excessive foam in the drum. If so, wait for a short period for the foam to dissipate before continuing the washing process.
• Check the amount of detergent or laundry powder used. If you have used too much, reduce the amount used.
• If foam continues to appear, run a washing cycle with clean water to remove the foam and ensure load balance.

15. Error Code LC – Drain Hose Needs Inspection

Root cause:

• The drain hose is stuck or bent, causing water flow obstruction.
• The drain hose is blocked by dirt or debris, preventing water from draining.
• The filter at the end of the drain hose is clogged.

Troubleshooting steps:

• Inspect the drain hose to determine if it is stuck or bent. If so, you can remove the hose and clear the obstruction or repair it.
• Check the drain hose to see if it is clogged with dirt or debris. If so, use a tool to clean the hose or replace it.
• Check the filter at the end of the drain hose to see if it is clogged. If clogged, clean it or replace the filter.

16. Error Code nd – Washing Machine Unable to Drain Water

Root cause:

• The drain hose is blocked or bent, preventing water from draining.
• The water pump is damaged or jammed, unable to expel water from the washing machine.
• There is an obstruction in the drain hose or in the drain hole.

Troubleshooting steps:

• Check the drain hose and ensure they are not blocked or bent. If necessary, clean the drain hose.
• Inspect the water pump and ensure it is not jammed or faulty. If necessary, replace the water pump.
• Inspect the drain hose and drain hole for any obstructions. If found, remove them.

 17. Error Code 3CP – Electronic Control Panel Malfunction

Root cause:

• The control panel is damaged or has software issues.
• The connection between the control panel and the main circuit of the washing machine is loose or causing malfunctions.

Troubleshooting steps:

• Try restarting the washing machine to see if the error is resolved.
• Check the connection between the control panel and the main circuit of the washing machine to determine if they are loose. If so, disconnect and reconnect the connection.
• If the washing machine still displays the 3CP error, the control panel may need to be replaced. Contact a repair service for assistance with replacing the control panel.

18. Error code UC/9C2 – Insufficient voltage, insufficient motor power

Cause: Error code UC/9C2 on the washing machine indicates that the motor lacks power due to insufficient voltage. This can occur when the voltage supplied to the washing machine is inadequate to meet the motor's requirements.

Resolution:

• Check the power source for the washing machine, ensuring it is sufficient to meet the machine's requirements. If the voltage is insufficient, use a different socket or increase the input voltage of the washing machine.
• Inspect the socket and wires, ensuring they are not damaged or broken. If so, replace them.
• Inspect the motor, ensuring it is not damaged or jammed. If necessary, replace the motor.

Note: In case of UC/9C2 error, it's advisable not to attempt washing machine repair without experience or expertise. Incorrect handling can damage other components or pose risks to users.

Some other common issues on Samsung washing machines

The list above does not include error codes matching the issue with your Samsung washing machine. Let's explore some other common issues of Samsung washing machines below to find the quickest repair solutions.

Washing machine not operating

Cause:

• Insufficient power supply
• Overload protection switch triggered: Some washing machines have an overload protection switch to safeguard the motor from damage.
• Malfunctioning control board: If the washing machine's control board is malfunctioning, your machine won't operate.
• Non-functional accessories: If accessories such as water pump or drain valve are not functioning.
• Internal components damaged: Internal components like motor, bearings, belts are damaged. 

Resolution:

• Check if your washing machine is plugged into the main power outlet and if the power supply is sufficient.
• If your washing machine is not operating, try resetting this switch and check again.
• Restart the washing machine and check if the controls are functioning.
• Inspect if accessories such as water pump, drain valve, and internal components of the washing machine are operational and replace if necessary.

Water leakage at the water supply hose connection

Cause:

• Loose water supply hose connection
• Damaged water supply hose
• Rust on the flange face of the water supply hose connection
• Bent water supply hose
• Obstruction in the water pipe

Resolution:

• Thoroughly inspect the water supply hose connection to see if it's loose. If so, tighten the connection securely.
• If leakage persists, consider replacing the water supply hose with a new one and ensure a tight connection.

Water drain hose, spin basket frozen

Cause:

• Due to cold weather
• Water inside the drain hose or in the washing basket freezes during winter

Resolution:

• Remove the drain hose from the washing machine and check if it's frozen. If so, use a de-icing kit to thaw the ice on the drain hose. If you don't have a de-icing kit, use hot water or a hairdryer to melt the ice.
• Open the washing basket and check if there are any rocks or dirt stuck inside. If so, remove them.
• Reattach the drain hose and washing basket
• Restart the washing machine and see if it operates normally.

Washing machine shaking, making loud noises when running

• Uneven load distribution: If clothes inside the washing machine are not evenly distributed, it can cause the washing machine to shake and make loud noises.

=> Resolution: You need to redistribute the center of gravity of clothes in the washing basket. This may require you to wash fewer clothes each time to ensure even weight distribution.

• Loose footing

=> Resolution: You need to check and ensure that the washing machine is placed on a flat surface and the footing is securely set.

• Damaged belt hanging device

=> Resolution: You need to check the belt hanging device and replace it if necessary.

• Clogged filter

=> Resolution: You need to regularly clean the washing machine filter and remove any dirt buildup inside.

What to Consider When Troubleshooting Washing Machine Issues

Here are some important notes to help you understand how to use the washing machine correctly and troubleshoot Samsung washing machine issues to ensure safety and efficiency:

• Before performing any operations on the washing machine, ensure that the power is turned off. This will help avoid the risk of electric shock or damage to the washing machine.
• Reading the washing machine user manual carefully will help you understand how the washing machine operates and avoid issues arising from improper use.
• If you're unsure about troubleshooting the issue yourself, contact a technician or take the washing machine to a repair shop.
• Regular washing machine maintenance includes cleaning, replacing components, and servicing the washing machine.

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