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Office computer skills are among the most important and necessary soft skills today. Therefore, mastering office computer skills is a major advantage for you not only in the classroom, when applying for jobs, when doing any computer-related work, or even when you are a manager or director.
However, learning theory at school is never enough. For those who are still students, to be able to apply computer skills proficiently in real life or for those with limited practical abilities, it is necessary to practice computer skills more than ever. Therefore, you should prepare for yourself basic knowledge of computers, be diligent in researching and learning so that you can confidently step out to apply for jobs. In this article, Mytour will share with readers four computer skills that office and telesales employees should know. These skills are considered the minimum if you want to make a good impression on people in the company.
Essential Computer Skills for Office Employees and Telesales Representatives
Mastering 10-Finger Typing
For office employees and telesales representatives, regularly dealing with word processing and computer typing is a common task. Their biggest desire is to type quickly without looking at the keyboard. This skill not only saves a significant amount of time but also enhances overall work efficiency. However, many beginners in computer usage often struggle, leading to errors and misspellings. Constantly looking at the keyboard can result in decreased productivity, causing fatigue and stress. Therefore, mastering the art of 10-finger typing is crucial for those who frequently use computers in general, and office professionals in particular.
To improve this skill, there are various approaches. Of course, the most effective method is to practice extensively on the computer to familiarize yourself with the key positions. Additionally, there are alternative methods such as applications and games that guide you on how to type with 10 fingers. Practicing these methods is highly effective in training finger movements, making your typing skills more flexible. Readers can explore some 10-finger typing support software, listed below:
- Top 5 Typing Tools for Mastery:
- Mario
- TypingMaster Pro
- TypeFaster Typing Tutor
- Typing Trainer
- Ten Thumbs Typing Tutor
Data Backup
Data backup is a crucial task as it reduces the risk of losing important data, such as precious memories captured in photos or work-related documents, in case of a malfunctioning hard drive or theft of your laptop. While data backup is not overly complicated, with numerous methods available, regular users may find themselves confused about the most effective approach.
In essence, the best way to ensure the safety of your vital data is not to rely on a single backup solution. Since the risk of data loss is unpredictable, or in other words, it's a stroke of bad luck, utilizing at least two out of the three methods below is recommended. Ideally, applying all three methods is the best practice for securing essential data.
- Utilize a portable hard drive for data backup
- Embrace cloud storage options (such as Onedrive, Dropbox, Googledrive…)
- Store data on CD, DVD, Blu-Rays
Mastering Keyboard Shortcuts
Keyboard shortcuts on a computer help users operate more efficiently by combining keys to trigger a particular function, rather than manually searching and selecting. Keyboard shortcuts prove extremely useful in applications with a multitude of features, like Microsoft Office Word. Common actions like Copy/Paste with Ctrl-C and Ctrl-V are well-known, but do you know most of the essential keyboard shortcuts? Refer to our previous article on useful computer keyboard shortcut combinations to gather the most practical shortcuts.
Create a shortcut key table.
In today's data input process, Unikey is a Vietnamese typing program that helps you compose text in Vietnamese, chat with friends, or search on Google. To save time in text composition and increase typing speed, Unikey provides excellent support for creating shortcut tables. You can configure (add, edit, delete) abbreviations or phrases in Unikey for your convenience.
For example, as shown in the image, instead of typing 'Mytour,' now you only need to type 'tmp + Space' to quickly input 'Mytour.' This method is particularly useful for longer phrases. If you are new to this, you can refer to the Shortcut Typing in Unikey guide we shared earlier to set up and expedite your text composition process.
Here is a compilation of 4 essential computer skills that office employees and telesales representatives should know, especially in the early stages of their work. In addition to these 4 skills, readers can also explore some handy tips for faster text composition that Mytour shared previously.
