Even after nearly 3 years, AirPods Max continues to receive constant complaints about water retention.

Apple still refuses to acknowledge the water retention issue on AirPods Max, despite the number of affected users not decreasing over the past 3 years.

Since its release in 2020, AirPods Max has been subject to numerous complaints about water retention within the headphones. Up to now, Apple has not officially acknowledged this issue. Recently, many users have once again voiced concerns about water retention on their AirPods Max, almost 3 years after the product was launched.

Specifically, the headphones are prone to water retention after prolonged usage, causing the leather padding to become damp and uncomfortable for users. This phenomenon may occur with any over-ear headphones, but for a high-priced product like AirPods Max, it's particularly concerning.

Under certain circumstances, sweat or high humidity environments can lead to water accumulation, forming large droplets trapped inside the headphones. Over time, the trapped water may seep into the speaker vents and damage internal components. The device may suddenly stop working or experience diminished sound quality.

The complaints are escalating, yet Apple seems indifferent to this issue. Previously, Apple faced a class-action lawsuit from California users, but their lawyers shifted the blame to users' careless use and maintenance of AirPods Max.

Apple denies this issue, resulting in users not being eligible for free repairs/replacements if their warranty has expired. Fortunately, cases still within the warranty period will receive free headphone replacements from Apple.

Currently, AirPods Max are still priced at $549 (approximately 13 million VND) and there is no indication of a successor product. Users experiencing issues after the warranty period can resort to temporary repair tricks as follows:

Disconnect the headphones, use alcohol-soaked cotton swabs to clean the connection ports, or use black electrical tape to cover the small holes inside the headphone box to prevent water from entering the circuitry. However, these methods are only temporary solutions and have not been verified, but they may prove useful for your device.